How Banco BPI Became a Customer-Centric Bank Using OutSystems


A backlog of apps to be built, a disconnected customer experience in need of transformation, hot competition for disruption, and Banco BPI in the midst of it all.

View this webinar to discover how Banco BPI’s Head of Digital Transformation, Sergio Miguel Santos, delivers a frictionless customer experience using the OutSystems low-code development platform, despite several obstacles that you, too, may be encountering.

You’ll learn about:

  • The issues the bank was having as it pivoted from a product-centric to a customer-centric approach
  • Why Banco BPI chose low-code
  • The key criteria the bank identified when looking for a new platform
  • The core teams involved and how they were organized