Karma Automotive: The Horsepower Behind the Automotive Industry’s Future

Karma Automotive is a privately-held manufacturer of world-class plug-in hybrid cars that are designed to challenge habitual thinking about luxury items and forge a path to a more sustainable future. As a startup, Karma faced significant challenges in implementing a single system that would meet rigorous requirements at every level of the value chain. The company quickly resolved those obstacles by implementing SAP S/4HANA®. The company then adopted SAP Hybris® Commerce and SAP Hybris Cloud for Customer solutions, with integration to SAP Cloud Platform for a seamless customer experience. From design to manufacturing and delivery, Karma Automotive is running fast, efficient, and flexible operations with increased visibility into customer interactions and vehicle performance. The business also simplified customer and dealer engagement by streamlining transactions such as vehicle order and warranty claims. But perhaps the most rewarding outcome of this digital transformation the feedback from its dealers and customers, who claim that the platform is one of the best they have every used.