Resiliency Defines Operational Excellence

Digital transformation (DX) has been the focus of companies large and small throughout the past decade. But now the twin goals of increasing efficiency and reducing waste, which have shaped industries across the globe for years, are giving way to a new objective: resilient operations and decision making. As this change takes hold, resilient decision making is emerging as the foundation of operational excellence. In resilient decision making, data is leveraged to develop real-time insights and automation is used to present a decision framework for executives.