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A Playbook For The Unexpected

A Playbook For The Unexpected

Businesses have undergone many changes over the last year, but in many respects, the onslaught of COVID-19 has accelerated trends that have been present for several years now.

The Annihilator of the Mishap

The Annihilator of the Mishap

You can count on it -- someone is trying to take your customers from you with something different or just the pretense of that.  That would be those gnarly competitors, on the endless path to disrupt, win, and annihilate (you).  

5 Keys to Building an AIOps Powerhouse

5 Keys to Building an AIOps Powerhouse

Artificial intelligence for IT operations (AIOps) enables you to quickly analyze data, present it in a meaningful way, and use it to proactively anticipate and resolve common IT issues.

Security keeping you busy? Stop the Firefighting and Take Back Control

Security keeping you busy? Stop the Firefighting and Take Back Control

When it comes to security, it is critically important to always be prepared and a step ahead of change.

What an Open-First Approach Can Do for Mainframe Innovation

What an Open-First Approach Can Do for Mainframe Innovation

In the end, everyone benefits: the contributors, the collaborators, and the end-users.

The Rapid Emergence of Value Stream Management and Why it’s Here to Stay

The Rapid Emergence of Value Stream Management and Why it’s Here to Stay

The concept of value stream management (VSM) was introduced several years ago, with the primary adopters being DevOps leaders. Historically most business executives tended to view VSM as a long-term strategic initiative, rather...

Value Stream Management: Why it’s So Critical, How to Get it Right

Value Stream Management: Why it’s So Critical, How to Get it Right

There used to be saying you’d often hear: “The more things change, the more they stay the same.” For many executives these days, however, it can be a little difficult to see much that’s stayed the same over the course of the past...

Top Lessons from the Industry-First Value Stream Management

Top Lessons from the Industry-First Value Stream Management

I was fortunate to be a part of our first Value Stream Management Summit, which brought together leading analysts, vendors, and executives from top enterprises. (If you weren’t able to join us, be sure to visit vsmsummit.com to...

Data: The Missing Link in Many Digital Transformations

In a recent survey conducted by the BizOps coalition, 97% of respondents stated that data-related challenges are restricting the business’ ability to access information. Out of all the findings from the survey, this statistic...

The 5 Habits of Highly Successful Value Streams

The 5 Habits of Highly Successful Value Streams

A “value stream” is often defined as the process that creates a product or service for which your customers are willing to pay. This definition, while technically accurate, is too vague. That’s a problem because getting value...

Lessons from Chipotle’s Winning Value Stream Management Approach

Lessons from Chipotle’s Winning Value Stream Management Approach

While businesses in every industry have been affected by Covid in some fashion, the dining sector has seen especially dramatic change. Chipotle is no exception. Through our organization’s optimized value stream management...

Moving to True IT Resilience: A Game Plan for 2021

Moving to True IT Resilience: A Game Plan for 2021

For those of us working in enterprise IT, the past months have taught some clear lessons. Here are two that jump immediately to mind: First: We have to expect the unexpected. While important before, digital agility has emerged as...

Value Stream Management: How to Achieve Your DevOps Vision in 2021

Value Stream Management: How to Achieve Your DevOps Vision in 2021

After decades of initiatives and implementations, the reality is that there remains a big gap between the vision of DevOps and the reality: The vision: Through the adoption of DevOps practices and principles, teams look to break...

Leading and Adapting in Uncertain Times: A Hypothesis-Driven Approach

Leading and Adapting in Uncertain Times: A Hypothesis-Driven Approach

We used to be able to devise a three-year plan and expect to stick to it. Those days are gone. Now, a three-month plan may be too long, if we’re not staying on the lookout for ways to pivot.  To meet their demands for agility and...

How to Establish Customer Value Definition, Before Funds are Committed

How to Establish Customer Value Definition, Before Funds are Committed

An executive for a Fortune 100 company recently asked me a question that seemed fairly simple: "How do I prove customer value?” The executive recounted how they make decisions to fund initiatives that they are told customers will...