From Our Advertisers
Sponsored by HPE
IT Services Should Save You Time … Not Take Up More of It
At HPE Pointnext Services, we’re redefining IT operational support and implementing dramatic changes to deliver on a new level of customer expectations.
Sponsored by 1 E
Optimizing the Service Desk by Moving Beyond Remote Desktop
The key to improved outcomes for both IT service desks and employees is the accelerated use of automation.
Sponsored by Dell Technologies and Intel®
Ready for What’s Next: Data Analytics as a Service
Analytics as a Service solutions help organizations get data analytics applications and projects up and running quickly, while avoiding costly upfront technology investments.
Sponsored by Avaya
Are You One of the 90% Who Will Use CPaaS to Drive Customer Experience?
Even with the pandemic, companies leveraging CPaaS can deliver modular, composable experiences that meet evolving customer and operational needs.
Sponsored by BMC
Taking Stock of IT in the New World
Hear what IT leaders have to say about disruption, reinvention, and new ways to leverage partnerships.
Sponsored by Aruba, a Hewlett Packard Enterprise company
Wi-Fi 6E: Bringing Greater Mobile Capacity and Performance to the Enterprise
By: Madani Adjali, Vice President of Product Management at Aruba, a Hewlett Packard Enterprise company. Not to be confused with Wi-Fi 6, the 6 GHz band will open the largest amount of capacity in the history of Wi-Fi, and the first...
Sponsored by Dell Technologies and Intel®
Clouds for AI and HPC
While HPC has traditionally been the purview of academic research and national laboratories, it is now going mainstream as a way to derive value out of growing stores of data
Sponsored by 1 E
Combatting the Watermelon Effect to Improve Digital Experience
By empowering end-user computing teams and service desks with digital experience technology, IT can fix issues and respond in real time.
Sponsored by Celonis
How to get started with Execution Management Systems
We have already talked about what Execution Management Systems can do for you and why you should be paying attention to your execution capacity. Now we will dig into how you can get started with an Execution Management System by...
Sponsored by Cognizant
Avoiding Groupthink: How Observability Paves the Way to Better Business Outcomes
Planning is tough. By the time you’ve made a plan, you can guarantee something important has changed – and your plan needs to as well. And that’s probably only going to get tougher if people don’t adopt new tools to act faster,...
Sponsored by Broadcom
Moving to True IT Resilience: A Game Plan for 2021
For those of us working in enterprise IT, the past months have taught some clear lessons. Here are two that jump immediately to mind: First: We have to expect the unexpected. While important before, digital agility has emerged as...
Sponsored by Broadcom
Value Stream Management: How to Achieve Your DevOps Vision in 2021
After decades of initiatives and implementations, the reality is that there remains a big gap between the vision of DevOps and the reality: The vision: Through the adoption of DevOps practices and principles, teams look to break...
Sponsored by HPE
Object Storage Will Underpin the Next Generation of IT. Are You Ready?
Data is the key to business advantage in today’s market. We look at the unique potential of object storage to handle myriad data-intensive workloads while providing a single architecture across the data lifecycle.
Sponsored by HPE
AI-driven Infrastructure: A Powerful Weapon in Your Fight Against Downtime
Data-driven companies face a constant battle against downtime, but you can be prepared. AI-driven infrastructure lets your IT organization rise above the traditional monitoring tools to deliver the agility and uptime that your...
Sponsored by 1 E
The Key to Improving Digital Experiences is Automation
The hybrid workplace escalates the need to provide improved employee experiences. The right strategy includes iterative automation.
Sponsored by Dell Technologies and Intel®
AI at the Edge Keeps Trains on Track
Duos Technologies uses artificial intelligence, computer vision and edge computing to capture remote safety inspections without halting trains.
Sponsored by AVEVA
How smart city technology improves resilience and sustainability
Smart cities are helping improve infrastructure resilience and shape a more sustainable future by enhancing the quality, performance, and interactivity of urban services and reducing costs and resource consumption, says Rashesh Mody,...
Sponsored by AVEVA
Meet the ‘Connected Worker,’ your post-COVID recruit
With digital transformation having embedded systemic change across industrial operations, it is the location-agnostic Connected Worker that will help organizations drive value efficiencies in the post-COVID world, says Ravi Gopinath,...
Sponsored by AVEVA
Predictive cybersecurity is the need of the moment
As innovative technologies are weaponized by cybercriminals, industrial enterprises must adopt a multilayer approach that anticipates cyberattacks and safeguards critical assets before they are exploited, says Tim Grieveson, Chief...
Sponsored by Dell Technologies and Intel®
Taking a Strategic Approach to Capitalizing on Data
To unlock the value of their data, organizations need to capitalize more fully on data analytics and artificial intelligence to drive business insights. Here are some tips on getting started.
Sponsored by HPE
Edge Thinking or IT Thinking. Are You Transforming or Optimizing?
DX enriches business processes. Digital optimization creates the foundational capabilities and agility necessary to turn ideas into reality.
Sponsored by 1 E
Don’t Silo Digital Employee Experience
Deliver productivity, satisfaction and reduced overhead with the right approach to improving employee experience.
Sponsored by BMC
Reinventing IT to Thrive Amid Persistent Disruption
Now that we’re well into 2021, enterprises that thrived during the upheaval of the pandemic did so because they adapted their business processes, or accelerated improvements that were already underway. Recently, I sat in on a CIO...
Sponsored by Huawei
How Intelligent Applications Are Shaping Key Industries
See how smart applications are reshaping essential markets.
Sponsored by Aruba, a Hewlett Packard Enterprise company
Reimagining the Office Environment for Hybrid Work
By: Alan Ni, Sr. Director of Edge Marketing at Aruba, a Hewlett Packard Enterprise company. How IT will play a critical role in the shape and design of the post-pandemic office
Sponsored by Broadcom
Leading and Adapting in Uncertain Times: A Hypothesis-Driven Approach
We used to be able to devise a three-year plan and expect to stick to it. Those days are gone. Now, a three-month plan may be too long, if we’re not staying on the lookout for ways to pivot. To meet their demands for agility and...
Sponsored by Broadcom
How to Establish Customer Value Definition, Before Funds are Committed
An executive for a Fortune 100 company recently asked me a question that seemed fairly simple: "How do I prove customer value?” The executive recounted how they make decisions to fund initiatives that they are told customers will...
Sponsored by Dell Technologies and Intel®
Project Alvarium and The Rise of Data Confidence
With the continued success of Project Alvarium, three companies are accelerating the advancement of Data Confidence Fabric technology.
Sponsored by Lucid
Cloud Migration in Context: Why CIOs Should Leverage Visualization
The right tools can ease organizational and team discomfort with technology change.
Sponsored by Dell Technologies and Intel®
Natural Language Processing: Foundation of Automation
Natural Language Processing continues to evolve, strengthening the foundation of AI.
Sponsored by 1 E
How to Turn Experience Analytics into Actions
Organizations can increase both IT and employee satisfaction with a new approach to experience management.
Sponsored by HPE
Revelations on the road to modelling DX agendas
Read how HPE created a model to capture digital transformation complexity—and how it can help your customers on their own digital journeys.
Sponsored by HPE
Spark a New Way of Thinking in Your Second Phase of Digital Transformation
In part one of this two-part series, I described what many organizations have done in their first phase of digital transformation. Here, in part two, I explain how organizations should think differently as they embark on transforming...
Sponsored by Cloudreach
Podcast: Cloud Trends 2021: Don’t Just Migrate, Modernize
In this roundtable discussion, cloud leaders talk about the latest issues and challenges around cloud migration.
Sponsored by Cloudreach
Balancing Precision and Speed for a Smarter Approach to Cloud Migration Planning
Balancing Precision and Speed for a Smarter Approach to Cloud Migration Planning
Sponsored by Adobe
Helen of Troy CIO looks to Adobe Experience Cloud to drive D2C strategy
Helen of Troy, a leading global consumer products company with a diversified portfolio of brands including OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Drybar, and Hot Tools, saw strong growth last year as consumers stayed home...
Sponsored by Cognizant
For Cloud Transformations, Choose an Innovation Partner
A global systems integrator must be more than a technical operator that does only what the customer asks for.
Sponsored by Cisco
Cisco Plus: Accelerating Your Business Outcomes with As-a-service
Cisco Plus will provide unified subscriptions that are simple to use, deliver predictable outcomes, and provide intelligence from AI-driven insights and automation to drive performance and cost optimization.
Sponsored by Dell Technologies and Intel®
Crowdsourced Supercomputing in the Fight against COVID-19
The Folding@home distributed computing project draws on the processing power of client systems from around the world to run scientific simulations of the SARS-CoV-2 virus and more.
Sponsored by Cisco
How Cisco And AMD Are Accelerating The World Of High Frequency Trading
Innovation in ultra-low latency networking gives high frequency traders an extra boost.
Sponsored by Cognizant
An Optimal Approach to Omnichannel Commerce to Maximize Lifetime Customer Value
We are moving to a more comprehensive commerce experience that must consider a customer’s full lifecycle, from inspiration and payment to reengagement.
Sponsored by HPE
AI and analytics together: 3 real-world use cases show how and why
Some things are just better together: Batman and Robin, apple pie and ice cream, AI and analytics. Did that last combination surprise you? It shouldn’t.
Sponsored by Adobe
Adobe Announces New Commerce Features to Improve Customer Experience
The pandemic sped up advancements in digital commerce technology. What would normally take two to three years to develop happened in just months. During this time, customer expectations also changed dramatically as more people...
Sponsored by Adobe
Moving from Customer Interactions to Customer Journeys – The Critical Strategic Imperative for 2021
As customers “go digital,” marketing teams must rethink and better organize how they interact with customers and prospects. Perhaps the most meaningful change is that brands need to truly personalize the experience for each...
Sponsored by Cisco
The Future of Work, Phase Two
Leaders share how cloud, communication, and choice will unleash the next future of work.
Sponsored by Cisco
McLaren Racing: Powering through the pandemic with Webex
See how the F1 champions plan to stay connected in this chat with McLaren Racing CEO Zak Brown.
Sponsored by Cisco
A Desert City Turns to Cisco for Safe, Secure Water
From IoT to cybersecurity, Albuquerque future proofs its water utility.
Sponsored by Cisco
If these walls could talk: What smart buildings can tell us
How network infrastructure is powering everything from a safe return to office to a more sustainable world.
Sponsored by 1 E
Elevated to Strategic Partners, CIOs Play Pivotal Role in the Hybrid Workplace
IT teams need scalable, automated solutions to ensure excellent remote-worker experiences.
Sponsored by Lucid
Visualizing the Process of Modernizing Legacy Systems
Visual tools help simplify the planning process for updating outdated applications and systems.
Sponsored by BMC
Unlock New Levels of Innovation and Business Agility with Intelligent Automation
Now is the time to get future ready with this trifecta of technologies.
Sponsored by Avaya
How workstream collaboration tools can shape the new future of work
Hybrid workspaces require unique solutions to nurture collaboration among distributed teams.
Sponsored by Cognizant
Three Ways to Free Your Teams to Innovate for a Modern Business
It’s imperative that the underlying rules of innovation are understood and made as accessible as possible.
Sponsored by Adobe
Survey Data Provides Insight on COVID’s Impact on the CIO
Before the pandemic hit, CIOs had been enabling organizational success in a highly dynamic and challenging role. After the pandemic ensued, the amplitude of change and agility increased overnight, impossible as that seemed. As...
Sponsored by Cognizant
Achieving the Balance between Innovation and Governance
The belief that technology alone will change the way teams work together is false and unhelpful.
Sponsored by Cognizant
Change Your Operating Model for Successful Modernization Now and Beyond
The service deployment platform allows teams to serve themselves without working in a silo or breaking someone else’s rules.
Sponsored by Cognizant
Honesty Underpins Successful Digital Transformation
And today more teams are adopting a ‘flywheel approach’ as they transform.
Sponsored by Adobe
Digital Asset Management Gets an Upgrade in Adobe Experience Manager
Brands are engaged in a very real competition to provide the best and most engaging customer experience. A large component of a best-in-class customer experience is the ability to deliver digital content that the customer finds...
Sponsored by HPE
The data center management services pyramid
Considering IT infrastructure or facilities infrastructure as separate elements is a mistake. Building a bridge between the two is essential.
Sponsored by Adobe
How Trust Became the Most Valuable Currency of a Cookie-less World
We are in the midst of a trust crisis. According to Gartner, consumer trust in brands fell 19% between 2016 and 2019[1], and trust in large corporations fell 33%. The COVID-19 pandemic has only drawn more attention to the way...
Sponsored by Dell Technologies and Intel®
Five Critical Steps to Enable Real-time Edge Processing in Your Enterprise
Real-time data processing is increasingly taking place at the edge. In this article, we outline five steps to guide the process of planning for what is already here.
Sponsored by Cisco
Top Security Challenges of 2020 Show Us How to Protect What’s Next
The year like no other impacted the cybersecurity landscape in profound ways that will continue into 2021.
Sponsored by HPE
How’s your data strategy? Start by asking yourself these 3 questions.
IT organizations show an increasing sense of urgency around unlocking the value of data. An intelligent data strategy can help your business become more data driven.
Sponsored by HPE
Data & analytics: The next phase of digital transformation
You must think about things differently when transforming your digital and analytics environments. Here’s why.
Sponsored by Dell Technologies and Intel®
AI Augmentation in Healthcare and Life Sciences
The use cases for augmentative AI are expanding, and the Healthcare and Life Science industry is tapping into it’s potential.
Sponsored by 1 E
Why 2021 Will Be the Year of Work From Anywhere
Cost savings, access to talent, and competitive edge are a few of the benefits of the hybrid workplace.
Sponsored by Dell Technologies and Intel®
Research Powerhouse Becomes a Dell Technologies HPC & AI Center of Excellence
Propelled by a world-class research program and investments in leading-edge technologies, Durham University is recognized as a Dell Technologies HPC & AI Center of Excellence.
Sponsored by HPE
A recipe that boosts the creative flavor of your digital advantage
The Advance Moment from HPE’s Digital Next Advisory framework can help identify your unique digital advantage.
Sponsored by DataStax
Fast Data
“Data is the fuel of this new economy. In fact, I would venture to say that for almost any organization today, after its associates, data is the biggest asset.” -- Dev Ganguly, CIO, Jackson National Life Insurance Company (from...
Sponsored by Cognizant
Moving From Rigid Experiences to a Fluid Multiverse
Identity has never been so uniquely personal as it now is becoming. Consumers are challenging the norms of past generations, and moving away from rigid definitions of identity to a more self-defined, fluid approach.
Sponsored by Aruba, a Hewlett Packard Enterprise company
Healthcare at the Edge: How an Agile Network Can Help Improve Outcomes
By: Samuel Hill, Senior Manager - Healthcare at Aruba, a Hewlett Packard Enterprise company. An agile, policy-driven network provides the foundation for healthcare organizations to face unexpected challenges
Sponsored by HPE
Investment increases in cloud native. Here’s why.
Today’s modernized IT depends on cloud-everywhere principles, modern elastic compute infrastructure, and new cloud-native applications.
Sponsored by Huawei
Building Digital Resilience to Thrive in the New Normal
The Asia Pacific economy is on its way to recovery, underpinned by the acceleration of digital transformation. As local industries begin their journey, Huawei is committed to becoming a preferred partner.
Sponsored by Cognizant
Physical and Mental Well-being to Become Key Ingredients of Next-Generation Experiences
As lifestyles become more fluid and nonlinear, brands have opportunities to become well-being partners with their customers, addressing emerging needs.
Sponsored by Cognizant
Expect Experiences that Have a Positive Environmental Impact
The challenge of the next decade will be to reimagine how we live through the lens of environmental empathy.
Sponsored by HPE
How to Uplevel Your IT Asset Management Capability
Here are 6 best practices for improving the efficiency of your IT asset management strategy.
Sponsored by HPE
How to Discard Data: Solving the Hidden Challenge of Large-scale Data Deletion
In the modern, data-rich enterprise, having efficient and reliable ways to handle large-scale data deletion is essential. HPE Ezmeral Data Fabric does meets these requirements.
Sponsored by Cisco
True Visibility from User to Application
Cisco’s ThousandEyes portfolio accelerates IT transition to a cloud-first world.
Sponsored by Celonis
Why You Need an Execution Advantage
Modern businesses are made up of a complex interconnected fabric of processes, all dedicated to delivering business outcomes. Every company has a given execution capacity to perform these processes, based upon the level of...
Sponsored by Cisco
Cloud Complications, and How to Fix Them
Cisco has the trust, innovation, and choice that customers need to move to the cloud quickly and securely.
Sponsored by HPE
Emerging 5G technologies will amplify the strategic imperative to digitally transform the enterprise
In today’s digital era, the experience has become the product.
Sponsored by Google
Designed to Inspire: How Digital is Powering Seamless Customer Experiences
The year 2020 upended retail businesses more than any other time in recent history, as people shifted their entire lives (and buying habits) online in response to COVID-19. At Crate & Barrel, where online sales already...
Sponsored by Cisco
Building a Network as Fast as the Future
Acacia Optics + Cisco’s Silicon One = a new paradigm in networking.
Sponsored by DataStax
How OSS Fuels Enterprise Innovation
Reducing TCO While Increasing Speed and Collaboration
Sponsored by Aruba, a Hewlett Packard Enterprise company
Reducing IoT Security Risk at the Edge
Paul Kaspian, Senior Marketing Manager for Enterprise Security at Aruba, a Hewlett Packard Enterprise company. The adoption of IoT has created a huge shift in how we approach IT infrastructure and has become a significant driver...
Sponsored by Cognizant
The Power of the Modern Intelligent Core on AWS
SAP S/4HANA, or the intelligent ERP, is an imperative for organizations to keep a competitive edge in today’s environment of increasing digital demands. Here is what to know to drive business value.
Sponsored by Cognizant
The Secret Sauce to Successful Cloud Migration and Beyond
Understand why assurance is a critical catalyst for growth and ROI, increasing customer experience during digital transformations.
Sponsored by HPE
5 Quick-win paths to application modernization
Application modernization can help you reduce costs, speed up time-to-market, and leverage the portability, elasticity, and scalability of the hybrid cloud.
Sponsored by HPE
Can Container Platforms Co-Exist?
In most cases the answer is yes, with benefits for different workloads and use cases.
Sponsored by Lucid
Creating the Next Normal
Organizations must provide new ways for individuals to communicate and collaborate as we shift to a mixed model of remote and on-site employees.
Sponsored by HPE
The “time” is now to give customers the IT services experience they crave
It’s been talked about for years. But now, at last, manufacturers and service providers are beginning to deliver the right experiences. Consider Tesla. It produces self-learning vehicles, which are regularly updated via...
Sponsored by BMC
4 Ways to Deliver a Transcendent Customer Experience to Employees
For people slowly returning to the workforce, matters of the employee experience (EX) are moving front of mind.
Sponsored by HPE
Creating a data-driven culture
Today’s successful organizations must have a data strategy that follows three core principles.
Sponsored by Google
Achieving Success In The Cloud Through The Hard Work Of Simplification
The cloud continuum presents one of the greatest opportunities to affect a lasting culture of innovation and enhanced customer experience. Mitel, as a major provider of Unified Communications as a Service, or UCaaS, has fully...
Sponsored by Google
New research on how COVID-19 changed the nature of IT
The impact of COVID-19 was felt everywhere, and the world of IT—and its budgets—was certainly not spared. Yet, along with the general slowdown in IT investment were widespread reports about how the COVID-19 pandemic accelerated...
Sponsored by Adobe
Paper Forms Aren’t Digital: Adobe Experience Manager Forms Moves to the Cloud
The move to digital-first systems continues to grow apace, for both online and offline customer experiences (CX). Today, a fully digital underpinning is necessary for all processes that accompany CX. Among the most stubborn...
Sponsored by Adobe
The Future of Work: Four Things You Don’t Want to Overlook
Speaking at the recent CIO.com-sponsored Future of Work Summit, Ashley Still, senior vice president and general manager of digital media at Adobe, offered some fresh thinking about the Future of Work (FOW). Still made four...
Sponsored by Avaya














