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How Augmented Reality Is Closing the Knowledge Gap in Service Operations

How Augmented Reality Is Closing the Knowledge Gap in Service Operations

As experienced service technicians age out of the workforce, organizations need a way to preserve that expertise for the next generation. AR provides the bridge.

Leveraging AI to Optimize Customer Experience

Leveraging AI to Optimize Customer Experience

Artificial intelligence (AI) and machine learning (ML) are fundamentally changing how customer experiences (CX) are built and delivered to customers, and Adobe is at the forefront of this trend. The company has long been a pioneer...

Apache Cassandra Gets Its Day In the Sun

Apache Cassandra Gets Its Day In the Sun

There was a time, not too long ago, when Highway 101 in Silicon Valley was lined with billboards paid for by companies like Oracle and IBM, as they fired salvos in their database wars. But those battles feel like ancient history...

Effective Customer Self-Service with AR

Effective Customer Self-Service with AR

Step-by-step visual instructions make it easy for even the most non-technical-minded to fix simple problems or customize settings, avoiding costly site visits.

Using Machine Learning for Anomaly Detection and Ransomware Recovery

Using Machine Learning for Anomaly Detection and Ransomware Recovery

Powered by machine learning, Rubrik enables businesses to respond quickly to the latest threats automatically and minimize business disruption and data loss. They can effectively gather a clear picture and better insight into the...

Transform With Trusted Data: How Good Governance Accelerates Your Data Culture

Demystify data governance by exploring holistic approaches that establish organizational goals for IT oversight of trusted data.

Create a Hybrid Work Policy to Help Employees Work Wiser

Create a Hybrid Work Policy to Help Employees Work Wiser

Brought to you by ActivTrak The range of flexible work arrangements — from hybrid work to remote work to free-address workplace strategies — continues to expand as companies explore next steps. However, remote work isn’t the best...

Defeating Ransomware with Multi-Factor Authentication (MFA)

Defeating Ransomware with Multi-Factor Authentication (MFA)

As part of Rubrik’s Zero Trust Data Management architecture, Multi-Factor Authentication (MFA) provides customers with a robust defense against compromised accounts.

How to Plan for and Recover from Different Strains of Ransomware Attacks

How to Plan for and Recover from Different Strains of Ransomware Attacks

Rubrik details recovery options available with Rubrik Zero Trust Data Management™️, and will explore different variations of ransomware attacks, and guide recovery strategies for individual incidents.

The Experience Economy is Booming

The Experience Economy is Booming

The experience economy must consist of key moments that deliver what the customer really wants—value, and delivering those moments of authenticity requires the ability to assess the level of engagement customers need.

AKQUINET: Building on a History of Inclusion to Create a More Sustainable Tomorrow

AKQUINET: Building on a History of Inclusion to Create a More Sustainable Tomorrow

At AKQUINET, inclusion is more than an ideal for good, it’s a key ingredient of the company’s ongoing success.

Virtual Machines Make Agency Cloud Migration Easier

Virtual Machines Make Agency Cloud Migration Easier

Recently, Government Technology Insider discussed how virtual machines and cloud solutions are ideal for public sector agencies and institutions with Eric Pan, Sr. Director of Alliance Marketing, Oracle.

One of America’s largest rent-to-own companies stays connected with Webex

One of America’s largest rent-to-own companies stays connected with Webex

Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for their customers. Having a collaboration tool that allowed employees and customers to collaborate smoothly and efficiently was...

The Post-Pandemic Data Center: Trends to Watch

The Post-Pandemic Data Center: Trends to Watch

The acceleration of digital transformation has had an impact on data centers. Here’s what you need to know about connectivity and complexity.

IT Wants Hybrid Workforces, Too—and CIOs Deliver

IT Wants Hybrid Workforces, Too—and CIOs Deliver

The (many) benefits of supporting a hybrid enterprise with a hybrid IT team

The AI-Enabled Edge

The AI-Enabled Edge

Living on the Edge is not recommended for most, but when data resides there and insightful actions are needed fast, there’s no other place to be.

How Intrusion Risk Controls Ward off Ransomware Hackers

How Intrusion Risk Controls Ward off Ransomware Hackers

As the leader in Zero Trust Data Management, Rubrik continues to enhance platform security to keep backup data protected so you can successfully recover from ransomware attacks, and never pay a ransom.

IT Scalability as a Competitive Advantage

IT Scalability as a Competitive Advantage

Digital transformation is driving large enterprises off premises and into mega-scale third-party data centers.

The Post-COVID Digital Transformation of the Data Center

The Post-COVID Digital Transformation of the Data Center

Digitization has modernized data center capabilities. Here are considerations toward using these capabilities to accelerate business objectives.

Why Modern Data Protection is Critical to Your Hybrid Cloud Transformation

Why Modern Data Protection is Critical to Your Hybrid Cloud Transformation

Understanding the benefits associated with cloud computing, including reduced costs, enhanced collaboration capabilities, and greater flexibility can enable your organization to protect data to the fullest degree. Enter: Rubrik &...

Why now, more than ever, you need to rethink how your workforce manages projects and process

Why now, more than ever, you need to rethink how your workforce manages projects and process

As work models evolve, IT teams have an opportunity to lead the transformation

Why Workplace Analytics Deserves a Place in Your Tech Stack

Why Workplace Analytics Deserves a Place in Your Tech Stack

Brought to you by ActivTrak From the emotional exhaustion associated with the COVID-19 pandemic to the physical and mental fatigue caused by an often bumpy shift to a hybrid work environment, it’s no surprise employees in nearly...

At Swansea University, mathematicians fight a global pandemic

At Swansea University, mathematicians fight a global pandemic

Drawing on the power of high performance computing, Welsh researchers create a platform for modeling the spread of the deadly SARS-CoV-2 virus.

A Look Inside IBM Cloud for VMware Regulated Workloads

A Look Inside IBM Cloud for VMware Regulated Workloads

IBM Cloud for VMware Regulated Workloads enables financial institutions to gain the capabilities and economies associated with the public cloud while still using the VMware Technologies they know and trust.

How Mastercard’s NuData uses the power of the cloud and machine learning to improve fraud detection

How Mastercard’s NuData uses the power of the cloud and machine learning to improve fraud detection

Cyberattacks continue to dominate the headlines. Attempts at digital fraud shot up during the first four months of 2021, especially in the financial services industry, where they ballooned 109% in the U.S. and 149% globally...

Managers Are Being Left Behind. No-Code Solutions Can Help.

Managers Are Being Left Behind. No-Code Solutions Can Help.

At many organizations, managers of people, projects, processes, and programs haven’t benefited much from the last three decades of rapid technological innovation. To gain visibility into workflows and progress on work being done...

How to take your phone system to the cloud for hybrid work

How to take your phone system to the cloud for hybrid work

Given the global environment – hybrid work continues to be top of mind for many organizations. Companies are working through when/how to bring employees back to the office safely while keeping flexible work options available. In...

The IT leader’s guide to empowering business teams

The IT leader’s guide to empowering business teams

To create a ‘future-ready’ workforce, encourage everyone to build technical solutions

Protect Critical Data from Ransomware Attacks with Rubrik Zero Trust Data Management™

Protect Critical Data from Ransomware Attacks with Rubrik Zero Trust Data Management™

Now is the time for Zero Trust data management. With ransomware attacks on the rise, modern enterprise must move from employing mere firewalls to an integrated architecture that never exposes backup data.

How to connect your tech stack to unlock new business insights and innovation

How to connect your tech stack to unlock new business insights and innovation

Integrating apps across departments opens the door to new (and better) ways of getting work done.

How to Improve Knowledge-Sharing Without Hurting Company Culture

How to Improve Knowledge-Sharing Without Hurting Company Culture

By creating a knowledge-sharing environment, organizations can keep a creative and flexible workspace where teams thrive, while enabling the entire organization to work together more efficiently.

Why Workplace Analytics Are Critical No Matter Where People Work

Why Workplace Analytics Are Critical No Matter Where People Work

Brought to you by ActivTrak With the acceleration of remote work brought on by Covid-19, many organizations quickly realized they needed new ways to understand and measure productivity. However, the truth is, we’ve needed new ways...

The New ‘Experience’ Stack: Welcome to Service Experience Management

The New ‘Experience’ Stack: Welcome to Service Experience Management

Organizations need to change the way they deliver services and engage with customers. SXM helps them get there.

How to: Focus on three areas for a holistic data governance approach for self-service analytics

How to: Focus on three areas for a holistic data governance approach for self-service analytics

Data governance in a self-service analytics environment is not easy, but if you reflect on the following guidelines, you will have a greater chance of success in identifying the right problems to solve, and make an impact.

Otava Is on a Mission to Make the Cloud Easy for Customers

Otava Is on a Mission to Make the Cloud Easy for Customers

Building on expertise gained over three decades of providing customers with IT solutions and services, Otava helps service providers, public sector, and enterprise organizations address their

Cisco Powers Hybrid Work

Cisco Powers Hybrid Work

Cisco opts out of Return to Office in favor of individuals and teams choosing how Cisco works. Learn more about essential components for hybrid work success.

Think Fast: How Top Companies are Capitalizing on Value Stream Management

Think Fast: How Top Companies are Capitalizing on Value Stream Management

Over the last year, enterprise initiatives like digital transformation have taken on an entirely new level of urgency. Historically, multi-year implementations and roadmaps may have sufficed. Today, that’s simply not fast...

Growing the best plants possible with technology and innovation

Growing the best plants possible with technology and innovation

AeroFarms puts technology, innovation and the power of partnerships to work to push agriculture forward to a far more sustainable future.

No-code process improvement: Innovation at the edge

No-code process improvement: Innovation at the edge

Enabling team members across the business to build their own solutions creates a huge leap in innovation.

Work and Learn from Anywhere by Making HPC ‘Open OnDemand’

Work and Learn from Anywhere by Making HPC ‘Open OnDemand’

Ohio Supercomputer Center gives scientists, students and others easy web-based access to HPC resources to work and learn from anywhere.

The Download on HITRUST and How it Improves Security Posture

The Download on HITRUST and How it Improves Security Posture

Everything you need to know about HITRUST and why it matters.

Turning the Bank Upside Down: How Data Speed Will Define Winning Financial Institutions

Turning the Bank Upside Down: How Data Speed Will Define Winning Financial Institutions

A conversation with Macquarie Group Chief Digital Officer Luis Uguina

Three Guiding Principles for Leading Remote Teams

Three Guiding Principles for Leading Remote Teams

Author: Gabriela Mauch, Head of ActivTrak’s productivity lab. With lists sweeping the web of various ways to be effective, productive, and happy while working from home, we thought it would be beneficial to advise from a different...

Sungard Availability Services: Harnessing a Disaster Recovery Heritage to Help Organizations Realize the Full Potential of the Cloud

Sungard Availability Services: Harnessing a Disaster Recovery Heritage to Help Organizations Realize the Full Potential of the Cloud

With an impressive pedigree in disaster recovery, Sungard Availability Services is helping many of the world’s most successful organizations embrace the flexibility and capabilities of the hybrid cloud.

The New Business Trend Driving Unbelievable Innovation

The New Business Trend Driving Unbelievable Innovation

Low-code empowers employees to develop apps that solve their own problems — sparking massive innovation in the process.

A moon shot for the brain at Italy’s Cineca consortium

A moon shot for the brain at Italy’s Cineca consortium

Italian consortium contributes essential high performance computing resources to a multinational effort to develop the world’s most detailed model of the human brain.

Adaptability: The key to effective change management during uncertainty

Adaptability: The key to effective change management during uncertainty

Adaptability is an essential skill to help address and manage change successfully during periods of uncertainty

Building a modern data strategy without compromises

Building a modern data strategy without compromises

Legacy data infrastructures can no longer support the massive amounts of data that companies now create and collect. A modern data strategy, created from data lakes, purpose-built data stores, machine learning, and other...

Workforce Productivity Analytics 101: Everything You Need to Know

Workforce Productivity Analytics 101: Everything You Need to Know

Brought to you by ActivTrak Workforce productivity analytics is a branch of the broader workforce analytics category. While workforce analytics traditionally refers to solutions that help organizations measure employee data for...

Shift Governance and Data Management to Enable, Not Restrict, Your Organization

Shift Governance and Data Management to Enable, Not Restrict, Your Organization

As teams increasingly rely on data to inform business decision-making, it’s vital that employees, processes, and technology work in congruence to address the ever-evolving needs of data culture.

Eliminate Mobility Challenges with Desktop as a Service

Eliminate Mobility Challenges with Desktop as a Service

Mobility has always been a challenge. The desire to connect anywhere, at any time, on any device has driven a series of technological breakthroughs over the past few decades. Yet, no matter how much mobility access progresses,...

Modernizing the data warehouse

Modernizing the data warehouse

Years of exponential data growth, evolving business needs, and rising maintenance costs have put a strain on existing data infrastructure. The traditional data warehouse, with its inability to handle data from new sources or...

A unified approach to data governance

A unified approach to data governance

As more data migrates to the cloud, driven by the cloud’s near-infinite scale and horsepower, it’s imperative that enterprise data governance models evolve in step. IT and business leaders need up-to-date policies to protect data...

Riding the waves of HPC on demand at Mercury Marine

Riding the waves of HPC on demand at Mercury Marine

World’s largest builder of marine propulsion systems leverages HPC on demand to meet peak computing demands for engineering simulations.

Continuous Security Controls Validation: a CISO’s Secret Weapon

Continuous Security Controls Validation: a CISO’s Secret Weapon

Preparing your organization for the next big threat is no easy task, but there are tools that can help.

Equinix: Fostering a Commitment to Sustainability on Five Continents

Equinix: Fostering a Commitment to Sustainability on Five Continents

From its headquarters in Silicon Valley, Equinix is on a mission to decrease the carbon footprint associated with modern data centers, including the more than 220 state-of-the-art facilities it operates on five continents.

Using VSM to Break Down Organizational Silos

Using VSM to Break Down Organizational Silos

In Agile circles, it’s been a truism that “user stories are placeholders for a conversation.” Today, I’d argue that saying applies to pretty much anything important that gets written down. It used to be common for businesses to...

6 GHz Spectrum Enters the Multi-RAN Universe

6 GHz Spectrum Enters the Multi-RAN Universe

By: Chuck Lukaszewski, Vice President and Chief Wireless Technologist at Aruba, a Hewlett Packard Enterprise company. How wider bands and faster speeds via Wi-Fi 6E will complement existing Radio Access Network (RAN) Infrastructure.

What the Tour de France can teach us about digital transformation

What the Tour de France can teach us about digital transformation

Five technology lessons from the greatest cycling race in the world

Breaking the code: Why no-code platforms are gaining traction with IT and the business

Breaking the code: Why no-code platforms are gaining traction with IT and the business

Experts say that agility, user empowerment, efficiencies and other advantages are all possible for adopters of no-code platforms.

10 Tips to Effectively Manage a Hybrid Team

10 Tips to Effectively Manage a Hybrid Team

Brought to you by ActivTrak Remote work has become a catch-all for work done anywhere that is not in a designated onsite office. Yet now, the hybrid work model is emerging as organizations redefine the work environment to include...

Is Your Team Burned Out? Look for These Signs

Is Your Team Burned Out? Look for These Signs

Author: Rita Selvaggi, CEO at ActivTrak   Burnout is more than just a buzzword. In fact, burnout is recognized by the World Health Organization (WHO) as a diagnosable condition that is the result of “chronic workplace stress that...

Sustainable Finance and Investments: A Path to Exponential Growth

Sustainable Finance and Investments: A Path to Exponential Growth

There are multiple areas of potential growth for climate-related finance, given the right technologies.

Adobe Experience Cloud Improves Patient Experiences in Healthcare

Adobe Experience Cloud Improves Patient Experiences in Healthcare

The healthcare sector, as well as the entire life sciences industry, is increasing its focus on the patient experience. Healthcare organizations see this as a way to improve outcomes, but they also are responding to the...

Fueling research breakthroughs at Supercomputing Wales

Fueling research breakthroughs at Supercomputing Wales

Drawing on technologies and expertise from Dell Technologies, Supercomputing Wales delivers leading-edge compute facilities to researchers across Wales.

Cyber Insurance: 5 Must-have Capabilities to Convert Threat into Opportunity

Cyber Insurance: 5 Must-have Capabilities to Convert Threat into Opportunity

The insurance industry must embrace a protection-first approach, rather than a reactive strategy.

Stack Overflow for Teams, an InnerSource Powerhouse

Stack Overflow for Teams, an InnerSource Powerhouse

Succeed together or fail alone—sharing knowledge, seeking answers, and understanding the benefits of an InnerSource experience.

Integration and automation are mission critical for connection

Integration and automation are mission critical for connection

Many organizations have created pockets of automation, but integration and automating at scale remain huge challenges.

The Future of Payments is Invisible

The Future of Payments is Invisible

The world of payments is changing dramatically. Today, stores such as Amazon Go and Jack & Jones require no checkout process because intelligent systems automatically detect the customer and the items carried out of the store....

Cisco Opts Out of Return to Office in Favor of Individuals and Teams Choosing How Cisco Works

Cisco Opts Out of Return to Office in Favor of Individuals and Teams Choosing How Cisco Works

Cisco opts out of Return to Office in favor of individuals and teams choosing how Cisco works. Learn more about essential components for hybrid work success.

GleSYS Is Taking Steps to Help Its Customers Become Carbon Neutral

GleSYS Is Taking Steps to Help Its Customers Become Carbon Neutral

GleSYS is working hard not only to achieve its ambitious long-term sustainability goals, but to provide the more than 4,000 enterprises that rely on its services to minimize their own carbon footprint in the process.

Innovating with data to keep kids safe

Innovating with data to keep kids safe

Drawing on the computational resources of the Ohio Supercomputer Center, researchers create a novel COVID-19 analytics and monitoring system for Ohio schools.

8 ways Google Cloud elevates agility and security for financial services

8 ways Google Cloud elevates agility and security for financial services

IDG research concluded that migrating business applications to Google Cloud with Google Cloud VMware Engine can help financial services companies stay ahead of change without incurring further technical debt from their legacy IT...

Fueled by Innovation, Sustainability Moves Back to the Forefront

Green initiatives for the data center make a beneficial environmental impact.

Implementing Open Source Internally—Key Elements to Success

Implementing Open Source Internally—Key Elements to Success

Creating efficiency with InnerSource—key elements to promote effective review, approval, and the automation of collected documentation.

Why Identity Management Must Top the Security Agenda

Why Identity Management Must Top the Security Agenda

Duane Barnes, Vice President and General Manager, RapidScale In the era of digital business and remote work, pressure to protect data while enabling employees to be highly productive has never been greater. Duane Barnes, vice...

How IT leaders can empower a digital-savvy workforce

How IT leaders can empower a digital-savvy workforce

Giving employees the power to create bespoke technology solutions allows for greater workflow successes, and offers a more integrated employee experience.

Making BI accessible to everyone

Making BI accessible to everyone

While business intelligence (BI) was once reserved for the likes of highly skilled data scientists and IT professionals, advances in cloud and machine learning technologies are putting powerful BI capabilities into the hands of...

Why a modern data infrastructure is vital for cost-effective digital transformation

Why a modern data infrastructure is vital for cost-effective digital transformation

If your aging on-premises data systems are unable to meet current demands for business agility and are time-consuming and expensive to manage, why continue to invest in them? Organizations looking to become more data-driven should...

Network Fabric Design to Support a Safe Return to Smart Workplaces

Network Fabric Design to Support a Safe Return to Smart Workplaces

An intelligent and secure network fabric is vital to support and manage software-defined, high-performance evolving work environments.

4 Unexpected Insights We Learned from Data Leaders

4 Unexpected Insights We Learned from Data Leaders

“We saw an immense uptake in our online business when the challenges of COVID hit us. At one point, we started seeing Black Friday-type volumes every given day, and that had everything to do with having the people, process, and...

Adobe Roundtable Provides Deeper Dive on Remote/Hybrid Work

Adobe Roundtable Provides Deeper Dive on Remote/Hybrid Work

A recent virtual roundtable sponsored by Adobe featured a deep and nuanced discussion about remote/hybrid work and the impact it will have on organizations. Toni Vanwinkle, Senior Director of Digital Workplace Experience at Adobe,...

Accelerating cloud adoption in financial services

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How to simplify Infrastructure as code adoption for IT Operations

How to simplify Infrastructure as code adoption for IT Operations

A look at innovation that will jump start IaC automation adoption and usage for private and hybrid cloud for IT Ops teams.

What It Takes to Be AI Ready

What It Takes to Be AI Ready

The conventional “try and fail” approach to AI leaves business outcomes to chance. There’s a better way forward.

Enterprise Security with Zero Trust

Enterprise Security with Zero Trust

The director of information security at Atos examines how to boost cybersecurity with Zero Trust and SASE.

National Grid: Reimagining the Way We Work

National Grid: Reimagining the Way We Work

The organization accelerated adoption of digital solutions to provide improved collaboration and user experiences.

Why Data is Key to Enabling Emissions Reductions

Why Data is Key to Enabling Emissions Reductions

How sustainable data management can enable companies to optimize their emission profiles.

Building the Business Case for a Net Zero Future

Building the Business Case for a Net Zero Future

The acceleration of digitization means that IT leaders should urgently seek decarbonization strategies.

AppOps: A Case Study into Improved Service Quality and User Experience

AppOps: A Case Study into Improved Service Quality and User Experience

Application operations improvements have boosted a financial services company’s digital services.

What $2.4B in Cloud Investment Looks Like

What $2.4B in Cloud Investment Looks Like

Atos initiative will help businesses ensure agile operations and digital transformation.