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Design Operations Is the Next Step in Building Compelling Experiences at Scale

Design Operations Is the Next Step in Building Compelling Experiences at Scale

Successful brands are focusing on consistency, efficiency, and agility when designing the customer experience.

Data-driven enterprises by the numbers

Data-driven enterprises by the numbers

I’m enthusiastic about the science of finding “next best steps.” As a consumer, that includes applauding companies that aspire to deliver recommendations as consistently on-point as Spotify or Netflix.  As a strategist, I’m a fan...

Higher Education Looks to the Cloud for HPC and AI Resources

Higher Education Looks to the Cloud for HPC and AI Resources

In a global survey of IT decision makers in higher education, Forrester Consulting found growing support for the use of hybrid clouds for running HPC and AI workloads.

When Everyone has Digital Transformation Strategies, How Can You Be Different?

When Everyone has Digital Transformation Strategies, How Can You Be Different?

Almost all corporate annual reports say that they are pursuing digital transformation. If most organizations are undertaking it, how can your company stand out from the crowd?

Activating Digital Transformation with an “aha” Moment

Activating Digital Transformation with an “aha” Moment

Digital transformation is one of the most complex ideas to communicate—and communication breakdown is one main reasons it fails.

Adobe Experience Platform Enhancements to Help Retailers Meet the Challenges of 2021

Adobe Experience Platform Enhancements to Help Retailers Meet the Challenges of 2021

The retail environment has experienced far-reaching changes over the past year. With the pandemic fundamentally shifting how customers interact with retailers, digital sales had to evolve at warp speed, and many retailers found...

With More Personalization, Content Remains King

With More Personalization, Content Remains King

Learn how Cognizant helped a global pharmaceutical firm cut production costs in half, with a 30% faster time to delivery.

Storage is the “Unsung Hero” of HPC

Storage is the “Unsung Hero” of HPC

As technology is rapidly evolving and the line between servers and storage blurs, the HPC market is growing to encompass new use cases across a widening variety of industries, workloads and customer types.

How CIOs Can Collaborate with CDOs to Improve Data Science Success

How CIOs Can Collaborate with CDOs to Improve Data Science Success

Whether your organization is taking small steps toward data-driven insights or you’re adopting data science wholeheartedly, the CIO and CDO must join forces to move into the future of data science.

Data Modernization for the Digital Age

Data Modernization for the Digital Age

Modernizing your data core is critical to build a truly digital business.

Collaboration Tools Enable the Public Sector to Securely Enhance Critical Services

Collaboration Tools Enable the Public Sector to Securely Enhance Critical Services

Collaboration and workstream solutions enable simple, cost-effective strategies for delivering, enhancing, scaling, and securing remote services.

Reports of the Death of the Office Have Been Greatly Exaggerated

Reports of the Death of the Office Have Been Greatly Exaggerated

The modern office must transform, both digitally and physically, into a hub for face-to-face collaboration and innovation.

Platform Modernization for the Digital Age

Platform Modernization for the Digital Age

A secure, agile, and flexible cloud platform is a critical foundation for building a modern business.

Looking for IT Innovation Beyond Packaged ERP Suites

Looking for IT Innovation Beyond Packaged ERP Suites

Trevor Schulze is Global Chief Information Officer at Ring Central, a rapidly growing provider of unified communications as a service. Before joining Ring Central, Schultze held CIO and other IT leadership positions at Micron...

AI and Your Business: Investing for the Future

AI and Your Business: Investing for the Future

AVEVA’s Jim Chappell, Global Head of AI and Advanced Analytics, describes how smart investments today can set businesses up for better tomorrows.

APM 4.0 and the Power of Actionable Insight for North American Businesses

APM 4.0 and the Power of Actionable Insight for North American Businesses

When it comes to balancing maintenance performance with economic performance, AVEVA’s Kim Custeau knows early APM adoption is key.

How Diversity and Inclusion Drives Digital Transformation

How Diversity and Inclusion Drives Digital Transformation

Christine Harding, Senior Vice President and Head of the Americas at AVEVA, discusses the ties between innovation and inclusion, and how AVEVA is leading by example.

Transitioning to the Cloud: It Shouldn’t Feel All That Different

Transitioning to the Cloud: It Shouldn’t Feel All That Different

This new world represents new challenges, but IT teams have the tools to solve for them.

Thriving in the Post-Pandemic World: Reinventing North American  Operating Models

Thriving in the Post-Pandemic World: Reinventing North American Operating Models

In the wake of a challenging year, AVEVA CEO Craig Hayman highlights lessons learned in the new normal.

The Four 2021 Networking Trends Every CIO Needs to Know

The Four 2021 Networking Trends Every CIO Needs to Know

By Partha Narasimhan, CTO of Aruba, a Hewlett Packard Enterprise company We enter 2021 in a very different place from where we were at the start of 2020. The role of networking and more broadly, the IT function, has more often...

Running a Hybrid Cloud Practice Means “Cloud-Everywhere”

Running a Hybrid Cloud Practice Means “Cloud-Everywhere”

The industry is at a turning point – and enterprises need the benefits of cloud everywhere to advance and fuel digital transformation.

Networking as-a-Service Promises Greater Flexibility, Control, and Security in the Hybrid Workplace Era

Networking as-a-Service Promises Greater Flexibility, Control, and Security in the Hybrid Workplace Era

By Kelly Baig, Director of as-a-Service Marketing at Aruba, a Hewlett Packard Enterprise company As-a-service IT consumption models have proven to be increasingly popular across the IT asset stack thanks to the enhanced...

Predictions for Future of Work in 2021 

Predictions for Future of Work in 2021 

The application-first economy and future of work that was emerging over the past few years suddenly got a jolt of adrenaline when the pandemic hit. COVID-19 forced everything from digital computing, healthcare, large scale supply...

Six Tech Trends for '21 and Beyond

Six Tech Trends for '21 and Beyond

It’s been a tough year. But there’s good news on the tech horizon.

Texas County Relies on Avaya to Increase COVID-19 Case Investigations by 25%

Texas County Relies on Avaya to Increase COVID-19 Case Investigations by 25%

Avaya OneCloud CPaaS has enabled Harris County Public Health to apply automation and Artificial Intelligence (AI) to patient and contact identification and communications.

Powering an Inclusive Future Through Corporate Social Responsibility

Powering an Inclusive Future Through Corporate Social Responsibility

We can indeed adapt, function, and innovate in this new normal. Here's how.

Game On: How Unity Is Extending The Power Of Synthetic Data Beyond The Gaming Industry

Game On: How Unity Is Extending The Power Of Synthetic Data Beyond The Gaming Industry

In the gaming world, finding the balance between art and science is essential to getting to the desired outcome: fun. At Unity, we’ve been creating and operating real-time 3D (RT3D) content in gaming for more than 15 years. Our...

Cloud Computing Mitigates Pandemic-driven Disruptions

Cloud Computing Mitigates Pandemic-driven Disruptions

 Prakash Kota is Chief Information Officer at Autodesk., a company that helped pioneer the computer-aided design industry before expanding into associated production, construction and manufacturing sectors. Kota has accelerated...

Designing an Architecture for Edge Success

Designing an Architecture for Edge Success

A new report that investigates the economic considerations enterprises should examine when determining where best to run a workload.

Extremely Dense Storage Server Is the Perfect Dancing Partner for HPC

Extremely Dense Storage Server Is the Perfect Dancing Partner for HPC

Driving data-intensive computational science forward with the new storage-dense Dell EMC PowerEdge XE7100 server.

#1 in HPC Storage, Gaining in HPC Servers

#1 in HPC Storage, Gaining in HPC Servers

As the worldwide HPC market expands, Hyperion Research reported at SC20 that storage is historically the highest growth HPC element.

It’s a good day to corral data sprawl

It’s a good day to corral data sprawl

The dictionary definition of “Wild West” is “the western United States in its frontier period characterized by roughness and lawlessness.” In our latest survey,* respondents expressing the most confidence in their organization’s...

Avaya Helps Quality Resource Management Transform to Meet Pandemic Challenges

Avaya Helps Quality Resource Management Transform to Meet Pandemic Challenges

UCaaS solution enhances internal communications by enabling messaging, HD video, file sharing, and more on any device.

Move AI Projects from Pilot to Production

Move AI Projects from Pilot to Production

Artificial intelligence (AI) and machine learning are transformative technologies, but they’re also relatively new to some enterprises.

The Role of Intelligence in Computing

The Role of Intelligence in Computing

Artificial intelligence is improving the computing experience—from log on to application performance and more.

Coronavirus Pandemic Spikes Demand for Remote Team Collaboration

Coronavirus Pandemic Spikes Demand for Remote Team Collaboration

Slack’s cloud-based services and infrastructure have managed to keep pace as the surge of at-home workers has caused usage to skyrocket. Stephen Franchetti is Head of Business Technology and IT at Slack, a provider of cloud-based...

Dell Technologies and TACC Fuel Great Innovations

Dell Technologies and TACC Fuel Great Innovations

Frontera system continues to lead on Top500 and Green500, giving researchers the power to answer bigger questions while protecting the environment

Data Science vs IT: It Shouldn’t Be a Battle

Data Science vs IT: It Shouldn’t Be a Battle

To facilitate data science and avoid the pitfalls of shadow IT, data scientists and IT leaders need to work together in a collaborative manner.

Spend Management Can Help Bridge the IT and Business Gap

Spend Management Can Help Bridge the IT and Business Gap

John Hill, Chief Information Officer and Senior Vice President of Business Planning at Carhartt, has 20 years of experience in IT management, including expertise in strategic sourcing and strategic planning. Established in 1889,...

The Power of Connectivity: Closing the Digital Divide with Next-Gen Wireless

The Power of Connectivity: Closing the Digital Divide with Next-Gen Wireless

Connecting everyone is a big challenge. 5G and WiFi 6 have a key role to play.

Taking a People-centric Approach to End-User IT

Taking a People-centric Approach to End-User IT

Small, measured steps help sustain IT and the business for rapid changes amid the ongoing remote workforce.

Exploring the Basic Concepts of Blockchain

Exploring the Basic Concepts of Blockchain

While blockchain is now in use across a wide range of industries, people tend to have many questions about this rapidly emerging technology. This post answers some of these questions.

Contact Centers: A Central Component of Digital Transformation

Contact Centers: A Central Component of Digital Transformation

The modern contact center is becoming a customer experience center.

How to Create a Digital Workplace for the Work-from-Anywhere Era

How to Create a Digital Workplace for the Work-from-Anywhere Era

Accelerated by the new normal surrounding remote work, businesses must find a comprehensive platform that enables collaboration from anywhere.

Three reasons for data-driven optimism

Three reasons for data-driven optimism

Doing digital, data-driven business is a nearly universal goal. Ninety-five percent of U.S. companies we surveyed* in October were in some stage of digital transformation and intentional progress toward a data-driven...

How APIs Cut Development Time By 85% And Transformed Our Business

How APIs Cut Development Time By 85% And Transformed Our Business

In conversations with other businesses in my industry, I often hear “digital transformation" associated with buying equipment or services to solve a problem. This notion misses the greater potential of digital transformation to...

Adobe Adds New AI Capabilities to Magento Commerce to Enhance Digital Business

Adobe Adds New AI Capabilities to Magento Commerce to Enhance Digital Business

While there has been a great deal of focus on the growth of digital channels, perhaps the more important story is the pace of innovation at e-commerce sites. Businesses are competing to add new capabilities that enhance the...

How To Focus On Your Customer: Focus On Your Technology Platform

How To Focus On Your Customer: Focus On Your Technology Platform

Ecommerce has never been more important than it is right now, and Shopify is at the center of this. We handle everything from marketing and payments, to secure checkout and shipping, for more than a million businesses worldwide....

Speed and Improved Development Tools for Adobe Target

Speed and Improved Development Tools for Adobe Target

Today, virtually every brand is focused on doing everything it can to improve the customer experience (CX) on multiple fronts. The rapid move to the digital-first reality during the pandemic has increased the competitive pressure...

"Self-Funding” to Get the Most Bang from the IT Buck

Jay Ferro is Chief Information Officer at a large manufacturer based in the U.S. and Canada. In his 25 years as an IT professional, he has held a number of leadership roles, including the CIO position at AIG, Earthlink, and the...

Adobe’s CIO Provides Insight on Changing Digital Infrastructure to Support the New Normal

Adobe’s CIO Provides Insight on Changing Digital Infrastructure to Support the New Normal

CIO Online recently interviewed Cynthia Stoddard, Senior Vice President and CIO of Adobe, as part of IDG’s CIO 100 Virtual Symposium. The theme this year was “The Innovation Reset: Resilience, Endurance, and Renewal.” In...

4 Ways to Continue Driving Success in the Age of Remote Work

4 Ways to Continue Driving Success in the Age of Remote Work

In a recent webinar sponsored by Adobe and Wipro Digital, we had a conversation that focused on enterprise strategies that support unforeseen “pivots” and can help organizations succeed in ever-changing environments, such as a...

How Centralizing Communications Delivers the Power of Simplicity

How Centralizing Communications Delivers the Power of Simplicity

A single provider makes life easier by eliminating the complexity of managing separate tools with different interfaces and admin strategies.

You can do data strategy.

You can do data strategy.

Everybody’s building a data strategy.In October, we surveyed 500 executives and technical practitioners in the United States. None reported that a data strategy was not a priority for their organization. The Home Depot motto is...

CIO of Deloitte Stays the Course While Navigating the COVID-19 Landscape

CIO of Deloitte Stays the Course While Navigating the COVID-19 Landscape

Cloud migrations and other existing IT initiatives are helping organizations deal with the disruptions caused by the global pandemic, and some of those initiatives warrant acceleration. Larry Quinlan is Global Chief Information...

CIO of Walgreens Boots Alliance Shares Lessons from CMO Partnership

CIO of Walgreens Boots Alliance Shares Lessons from CMO Partnership

“There was no longer any discussion about IT and marketing as two separate functions,” shares Francesco Tinto. “We are thinking about the customer journey, and we just win as one team.” As the CIO of Walgreens Boots Alliance,...

How to Reduce Fatigue From Communication Sprawl

How to Reduce Fatigue From Communication Sprawl

A solution that integrates calls, chat, meetings, and collaboration on a single platform? Yes, it’s possible.

Taking the First Step in Navigating Your Hardware Security Journey

Taking the First Step in Navigating Your Hardware Security Journey

Research backs up the need to establish a strong foundation to address ever-evolving security threats.

Why the CMO and CIO are no longer strange bedfellows

Why the CMO and CIO are no longer strange bedfellows

Focusing on customer experience in digital transformation strategies brings them together.

Mastering the remote work surge: Your best moves now

Mastering the remote work surge: Your best moves now

The idea: remove complexity from your workplace and simplify your environment and applications. The result: reduce running costs while increasing agility.

You Need To Move As Fast As Your Data. Here’s How We’re Doing It At AES.

You Need To Move As Fast As Your Data. Here’s How We’re Doing It At AES.

I work at a global energy company, in an industry that is well over a century old. As the world is ever-changing with evolving demands for power and growing concerns about sustainability, the energy industry is also going through...

Adobe Partners to Optimize the Post-Transaction CX

Adobe Partners to Optimize the Post-Transaction CX

Brands are focusing on the customer experience (CX) more than ever, but many find themselves focusing more on the steps leading up to purchase than on the post-sale experience. Nonetheless, the latter is becoming a higher...

A Hybrid Learning Strategy is the Way of the Future

A Hybrid Learning Strategy is the Way of the Future

COVID’s impact is likely to change expectations around access and connectivity for both students and teachers

Containers shift from IT optimization to digital transformation

Containers shift from IT optimization to digital transformation

As digital transformation speeds up, containers have become a means of directly shaping enhanced customer experience in the shortest time possible.

Three Steps for Application Modernization-driven Transformation

Three Steps for Application Modernization-driven Transformation

Digital transformation, the exciting opportunities and agility it provides businesses, is top of mind for most enterprises, accelerated by the events and impacts of 2020. But at the same time most of these organizations have found...

The IT invasion of OT

The IT invasion of OT

The digitalization of operations is driving an invasion of IT people and processes into the OT domain.

Contact center in the cloud: The value of choosing your own path and timing

Contact center in the cloud: The value of choosing your own path and timing

Along with the ability to offer better customer service, a cloud-based contact center offers several vital benefits.

We should only get faster

We should only get faster

In the last few months, executives and technical practitioners have told me more often than not that productivity at their company increased as a result of changes made to respond to the coronavirus pandemic. This is consistent...

Analyze-Automate-Accelerate: The New Model For Customer Focus

Analyze-Automate-Accelerate: The New Model For Customer Focus

"Do more with less." Sound familiar? For years, that's been the dominant marching order for anyone running a company's information technology department. What we don't have is much of an industry standard method. As CTO at...

When Facing the Unknown, Agility is Your Superpower

When Facing the Unknown, Agility is Your Superpower

In March, as the number of coronavirus infections grew exponentially across the United States, SkyLakes Medical Center in rural Oregon prepared for an influx of patients. In 48 hours, they renovated and opened an entire floor that...

A 6-Step Approach to Data Center Transformation Strategy

A 6-Step Approach to Data Center Transformation Strategy

Key elements include business requirements and their impact on IT architecture, IT requirements, and the data center strategy itself.

The New 3 Rs: Respond, Recover, and Reimagine to Accelerate Digital Transformation

The New 3 Rs: Respond, Recover, and Reimagine to Accelerate Digital Transformation

Governments have both an opportunity and responsibility to expand the digital infrastructure and reimagine the convergence of technology, innovation, and new possibilities.

Infrastructure Upgrade Pays Off with City’s Quick Pivot to Virtual

Infrastructure Upgrade Pays Off with City’s Quick Pivot to Virtual

Doral’s Smart City efforts put the city in a better position to manage the shift from physical to virtual

Data Analytics: A Home Run For Creating Fan Loyalty

Data Analytics: A Home Run For Creating Fan Loyalty

I'm an engineer by training. A numbers guy. A data geek. I spend my time talking with engineers and businesspeople about systems architecture, ROI, cloud computing, microservices, market share, and finance. I also think a lot...

Unhelpful Personalization Is Not a Winning Strategy

Unhelpful Personalization Is Not a Winning Strategy

Throughout my career, I have both taken inspiration from and found practical guidance in a principle of servant leadership: “Make sure that other people’s highest priority needs are being served.” Discovering the next bingeable...

Delivering a Game-Changer: Adobe Experience Manager as a Cloud Service

Delivering a Game-Changer: Adobe Experience Manager as a Cloud Service

Cloud computing has become commonplace at organizations of all sizes. However, not all cloud deployments are created equal. They can range from simply cloud-hosted applications to the most modern purpose-built cloud-native...

Successful AI Meets Business Needs—and Human Needs

Successful AI Meets Business Needs—and Human Needs

Each day at Zulily we add 9,000 products to our online store and process more than 5 billion clicks from online shoppers. That is more virtual inventory than you'll find in the warehouses of many retailers, and it’s by design....

Adobe Delivers Tools for AI-Driven Content Recommendations

Adobe Delivers Tools for AI-Driven Content Recommendations

By decreasing face-to-face interactions, the move to digital commerce has made it more difficult to increase customer loyalty and create lasting relationships. Digitally delivered content is a key element of loyalty-building in...

Keeping momentum doing less with less.

Keeping momentum doing less with less.

It’s possible to be “correct, but unhelpful.” I had this experience while talking with an accomplished digital transformation leader just recently. He agreed with me that data-driven enterprises get compounding returns from the...

How We're Turning Remote Work Into Better Management

How We're Turning Remote Work Into Better Management

This year has seen one of the fastest and most dramatic changes in how we work, ever. At the end of the first quarter, millions of people shifted to working from home, aided by digital advances in communications and collaboration....

Successful Strategies for Remote Education

Successful Strategies for Remote Education

As entire process shifts, remote learning evolves — quickly

Serving Residents with a Remote Government Workforce

Serving Residents with a Remote Government Workforce

Discover the key elements of a comprehensive strategy for the post-pandemic world

The Best (and Worst) Question to Ask About Your Data

The Best (and Worst) Question to Ask About Your Data

Helpful advice from companies that were purposely built to be data-driven permeates our daily lives.

Three Data Security Fundamentals for Remote Learning

Three Data Security Fundamentals for Remote Learning

Focus on hardware, OS, and application level precautions

Education IT Leaders Prep to Balance Security and Access in Uncertain Times

Education IT Leaders Prep to Balance Security and Access in Uncertain Times

Assuring safe access to academic data and resources is everybody’s job

Adobe Delivers A Next-Generation Developer Experience

Adobe Delivers A Next-Generation Developer Experience

As brands seek to deploy digital systems to deliver a better customer experience regardless of the channel used by the customer, the ability of developers to create or enhance these systems takes on outsized importance. New...

Leadership, Security, Communication: The Three COVID Coping Strategies For Education

Leadership, Security, Communication: The Three COVID Coping Strategies For Education

The pandemic response will catalyze changes for years to come

Why a Multi-cloud Strategy is More Vital Than Ever in Higher Education

Why a Multi-cloud Strategy is More Vital Than Ever in Higher Education

Look beyond choice of technology to skills and culture

Why you need to “do more with more”

Why you need to “do more with more”

The operating model of an organization is the bridge between its strategic intent and effective execution. It includes organizational structure, accountabilities, governance, and ways of working alongside people, process, and...

Digital Maturity Helps Resilience

Digital Maturity Helps Resilience

For government organizations, an established digital strategy can help weather disruption

We’ve seen this movie before

We’ve seen this movie before

In 2011, Marc Andreessen argued that “software was eating the world.” By 2013, Gartner executives told us “every company is a technology company.” “Digital transformation” exploded as a hot topic in 2014 and hasn’t slowed down...

Extracting value from data: How the cloud can help

Extracting value from data: How the cloud can help

Businesses are collecting massive amounts of data annually, but do they really know how to make good use of it? A recent study from NewVantage Partners finds the answer is: not really. Nearly three-quarters of organizations in the...

The future of databases and application development

The future of databases and application development

Microservices have emerged as the favored development approach for cloud computing platforms. Importantly, microservices architectures have finally reached the database, unlocking new opportunities for innovation and business...

From POC to production: Keys to scaling machine learning

From POC to production: Keys to scaling machine learning

Many machine learning (ML) projects stall between proof-of-concept (POC) and full-scale production. Successfully scaling pilots across the organization requires a combination of business leadership buy-in, the right skills and...

How to create a data-driven culture

How to create a data-driven culture

Conversations about data-driven enterprises often focus on tools, big data, and the technological advancements that have made storing, processing, and analyzing data faster and cheaper.

How to build data capabilities

How to build data capabilities

When it comes to the data, it is culture first and capability second. In my previous post, I talked about how executives can create a data-driven culture in their enterprises.

Overcoming the challenges of machine learning at scale

Overcoming the challenges of machine learning at scale

Machine learning (ML) and artificial intelligence (AI) technologies are increasingly on the investment list for IT leaders. Among the many benefits of these technologies, building and deploying ML models can add automation to...

5 steps to building a modern data foundation

5 steps to building a modern data foundation

Using data as a springboard for innovation requires the ability to see, analyze, and act on data across the enterprise. Here’s how you can get there.

3 use cases for machine learning you probably haven’t thought of

3 use cases for machine learning you probably haven’t thought of

As organizations gain more experience deploying machine learning (ML) and artificial intelligence (AI) across different parts of the business, they’re discovering new and interesting ways to use the technology.