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What is outsourcing? Definitions, best practices, challenges and advice

Outsourcing can bring big benefits to your business, but there are significant risks and challenges when negotiating and managing outsourcing relationships. Here, we break down everything you need to know to ensure your IT outsourcing...

What is BI? Business intelligence strategies and solutions

Business intelligence (BI) leverages software and services to transform data into actionable intelligence that informs an organization’s strategic and tactical business decisions.

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Deduping in Salesforce: The complete how-to

Don’t be duped by Salesforce.com duplicate records. Deduping seems like one of those routine system maintenance issues, but it’s actually very tricky and there's no undo.

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Supply chain management (SCM): Definition and FAQs

Supply chain management (SCM) enables enterprises to source the raw materials or components needed to create a product or service and deliver that product or service to customers.

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