What is employee experience? A vital factor for business success
Employee experience can make or break your company’s ability to attract and retain talent. It can also have a significant impact on productivity and efficiency throughout the organization.
ServiceNow’s Tokyo release targets supply chain, HR automation
The latest revision of the Now workflow automation platform introduces features that focus on simplifying the supply chain, automating asset management, and planning for sustainability.
8 tips for finding meaning in your IT career
When you find yourself at a loss for purpose, knowing where other IT leaders have found meaning can help bring a sense of value and motivation back into your IT career.
4 methods to help CIOs manage cyber stress
As companies rushed to prepare for pandemic-driven lockdowns, IT and security teams, often already overextended with inadequate budgets and infrastructure, had to quickly pivot. Here’s what CIOs in South Africa do, and CIOs globally can do, to remedy stress in the here and now while keeping the big picture in perspective.
7 ways to avoid getting burned by your implementation partner
Poorly planned partnerships can sink IT deployments. Here, IT leaders share tips for ensuring project success when partnering with an implementation providerFROM OUR ADVERTISERS
Rebooting expectations to connect and lead in more meaningful ways
Bob Johansen, distinguished fellow at the Institute for the Future, the California–based non-profit think tank steeped in futures studies, speaks about spectrums of thinking and the importance for IT leaders to think future back.
Why companies need organizational digital agility (ODA)
After studying 132 CIOs for his doctoral dissertation, John Hill, CDIO of MSC Industrial Supply, discovered that for digital initiatives to succeed, organizations change behaviors, not just processes.
Spelling out the need for CFOs and CIOs to speak the same language
Deloitte’s Lou DiLorenzo and Steve Gallucci detail why refining a shared vocabulary between the CFO and CIO regarding technology and oversight practices can serve as a fortified lever for growth and promote better digital transformation.
Salesforce Genie aims to release customer data from the marketing bottle
Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers.
Dow makes production more efficient through IT-OT collaboration
By fostering cooperation between information and operations technology teams, the chemical giant was able to better exploit new communications technologies at one of its biggest manufacturing sites.
7 KPIs for customer-centric IT
Becoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want.
IT budgets remain solid, despite tech industry headwinds
While war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high.
Alpine’s CIO gets F1 racing team up to speed with data science
Alpine F1 team CIO and data science director Nathan Sykes is approaching a turn in his post at the Formula One racing team, as he looks to demonstrate data science ROI and challenge perceptions around IT.
10 mistakes rookie CIOs make — and how to avoid them
From trying to change too much to underestimating the political nature of the role, IT leaders and advisors lend insights on what most often trips up first-time CIOs.
6 tips for successfully leading software developers
Developers have unique characteristics that are powerful when understood. Here’s how savvy leaders can get the most out of a development team.
How CIOs can learn from Mastercard’s Five Cs for building IT teams
Community, common vision, cross-functional, culture, cutting edge: credit giant Mastercard has a clear vision when it comes to creating new teams for its technology centres worldwide.
How democratized technology is redefining the CIO landscape
Forged in speed and agility, low-code/no-code and other user-generated developments are disrupting the CIO role and redefining ways for large and small businesses to search for talent.
What CIOs get wrong about optimization
Optimization efforts too often fall afoul of an essential principle: To optimize the whole you must suboptimize the parts.
SAP raises price of on-site support for existing customers
After almost 10 years without a price increase, SAP will push up support costs by as much as 3.3% from next year.