IDG
Interview
Q&A: Mastercall Healthcare CIO Jonathan Ritchie on saving lives through digital innovation
Director of IT at the out-of-hospital provider of urgent primary care services, Ritchie spoke with CIO.com on the route he took to become an IT leader and how digital technology is being employed to empower patients to manage their own health care symptoms
Interview
Pets at Home’s CIO unleashes IT on customer experience
A boom in pet ownership and a growing multi-disciplinary business is pushing Pets at Home CIO William Hewish to co-create IT solutions with store colleagues, blur the boundaries between physical and digital for better customer experience, and invest in technology like never before.
Updated
UK movers and shakers: New CIO and IT executive appointments
Keep up-to-date with the latest UK CIO and senior IT executive appointments with our revamped and relaunched UK Movers and Shakers noticeboard.
Feature
Redefining the CIO role post-pandemic
A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
Feature
8 business concepts IT leaders should master
CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
Feature
Reskilling IT for digital success in a tight talent market
IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
Interview
Places for People builds cross-functional IT for cloud transformation
Places for People’s technology officer Dean Garvey-North sees the business value of cross-functional teams and is looking to hyperscalers and an inquisitive IT group to deliver cloud transformation.
Feature
10 ways to recession-proof your IT career
With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.
Interview
Q&A: Centrica CIO Darren Miles and Centrica’s digital transformation journey
Darren Miles, CIO at UK-based multinational energy and services company Centrica plc, talks about becoming an IT leader and the company’s digital transformation journey.
Interview
Exit interview: Williams F1 CIO Graeme Hackland to leave racing team in June
Williams F1’s long-standing CIO Graeme Hackland is set to depart and leave behind 25 years in motorsport. But he’s not retiring just yet.
Feature
7 hot IT outsourcing trends — and 7 going cold
The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
Interview
European cloud project Gaia-X is stuck in the concept stage
The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
Feature
11 ways to kill your IT career (without knowing it)
In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.
News Analysis
UK’s DDaT procurement playbook draws mixed reviews from CIOs
The UK government’s digital, data, and technology playbook (DDaT) provides new guidance on how central government should source and contract with suppliers for digital projects and programmes. But will it be followed?
Feature
Royal National Lifeboat Institution CIO talks COVID-19 response, data, and mental health
Saving lives at sea, supporting volunteers and colleagues through social, economic, and political storms, and driving value from data are on RNLI CIO Claire Deuchar’s to-do list.
Feature
15 most misused buzzwords in IT
The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.
Feature
SAP at 50: The software group is at a crossroads
SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
Feature
7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
Feature
Southampton FC’s IT director changes formation
Southampton Football Club’s renaissance is pushing IT Director James Grove to modernise IT and data capabilities, improve fan engagement, and defend the boardroom from transfer fraudsters.
Interview
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
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