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How AI and automation improve the customer experience
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How AI and automation improve the customer experience

CIO | Nov 9, 2020

Lincoln Financial Group is realizing many benefits of digitizing across the enterprise from the outside in to improve the customer experience. Watch as Lincoln Financial Group's Executive Vice President, CIO & Head of Digital Ken Solon talks with senior writer Clint Boulton to understand how AI, machine learning and robotic process automation play key parts in this effort.

Copyright © 2020 IDG Communications, Inc.

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