On Friday I was e-mailed a number of questions about Socitm's constitution and operations, which necessitated my checking with colleagues on a few details that I wasn't sure of myself.\nJos Creese suggested we adopt a "FAQ approach" when responding to such queries, which other board colleagues readily agreed. We'll therefore use those questions to start a new Section in the Governance & Management Section of the Society's website (which should be there tomorrow) and build it up as new questions are received.\nI recorded two interviews (on Broadband Britain and Green IT) at GBTV's studio in Chiswick, this morning...\n...and took part in a Whitehall & Westminster World Civil Service Roundtable on "how can online interest groups and social media be utilised to deliver better government services". "Whitehall and Westminster World" is a fortnightly newspaper for civil servants and parliamentarians, linked to the "Civil Service Network". An article on our deliberations will be published in the 19th May edition. I was pleased to have the opportunity of representing the local public sector in this important debate, held over lunch in the Atrium at 4 Millbank, and hope for many more such opportunities for our sector. Other attendees represented:\nThe Power of Information Taskforce Secretariat, Cabinet Office.\nThe Security Industry Authority.\nThe Employment Tribunal.\nTransformational Government Communications, Central Office of Information.\nThe Ministry of Justice.\nThe Policy & Strategy Directorate, Department of Health.\nThe Food Standards Agency.\nEzGov Europe(sponsored, I think).\n\nThis was an enjoyable discussion, with no epiphanies, but progress towards consensus on the key issues. I was concerned to establish the context, which includes Broadband Britain requirements, Unified Computing\/ Network Convergence, creating trust in Government through an effective security infrastructure, and public understanding and management of the risks.\nI understand that a list of links to useful resources is to be circulated but, in the meantime, here are one or two that I noted down.\nCOI Guidance on Engaging through Social Media.\nhttp:\/\/www.recovery.gov\/.\nTom Watson's Twittering.\n\nAt the weekend our family PC broke-down (again) needing a new Graphics Card (I think). I ordered one online from PC World on Sunday evening. It was in-stock and, at extra cost, I could arrange a delivery time-slot on Tuesday morning, when Chris would be home. So, I rushed home early this afternoon but, guess what? No Graphics Card. \nOn 'phoning Customer Services, I was told that the product hadn't even been despatched to the Courier, yet, but they'd gladly refund the extra I'd paid for special delivery! Grrrrr - and people complain about public service! I've written requesting that PC World kindly expedites delivery - but I won't have an opportunity, now, to fit the new card until the weekend. Sorry, family!