Craig Walker, VP and Global CIO at Shell Downstream, explains why it’s essential for CIOs to become an integral and credible part of the leadership team, sharing a wide vision that communicates the business and competitive advantages and opportunities of IT.
He also talks about how he has developed strong, high-performance teams that understand the commercial and business implications of IT; and how he’s modernised established processes – that have developed over more than a hundred years of Shell’s history – to create an agile and competitive organisation.