Transformational leadership – what every CIO needs to know

Craig Walker, VP and Global CIO at Shell Downstream, explains why it’s essential for CIOs to become an integral and credible part of the leadership team, sharing a wide vision that communicates the business and competitive advantages and opportunities of IT.

He also talks about how he has developed strong, high-performance teams that understand the commercial and business implications of IT; and how he’s modernised established processes – that have developed over more than a hundred years of Shell’s history – to create an agile and competitive organisation.