Automated processes equate to time saved, and workers freed up for \u00a0higher-value work. That\u2019s the view of 1,000 information workers who were surveyed about their perceptions of automation. The results were largely positive, and it\u2019s no wonder: More than 40% of those surveyed said they currently spend over a quarter of their work week on manual, repetitive tasks.\nHelping your organization free up time for innovation is clearly a benefit of automating repetitive work; what\u2019s less clear for many is where to start. The answer lies in looking for processes that when automated will have the biggest impact on business operations and results.\nAutomation doesn\u2019t have to be a massive undertaking, even for large enterprises, if you utilize a cloud-based enterprise work management platform that is fast to implement and easy to use. Once you\u2019ve identified your platform, you can expect to see some of the biggest gains in three common types of processes.\n\n \u00a0Processes Involving Multiple Enterprise Systems\n\nNumerous teams are involved in onboarding new customers \u2013\u00a0sales, finance, professional services, and sometimes more \u2013 so actions and reporting take place within multiple systems, like Salesforce or Jira. When customer data is copied and pasted from one system to another, or exported into a spreadsheet that is then emailed from one department to the next, hours of time are wasted and the risk for human error is large. \nA work management system can act as the connective layer between other enterprise systems and keep information updated. Sales or services leaders can build out automated processes that streamline approval requests to initiate an onboarding project or kick off work with a new team member.\nBy eliminating manual work and reducing human error, organizations are able to onboard clients faster, accelerate revenue, and ultimately deliver a better customer experience.\n\n Approval Processes Requiring Accountability and Visibility\n\nGetting sign-off on decisions can be time-consuming and tedious. For example, sales reps commonly request approval for customer discounts. Depending on the customer and the size of the discount, multiple approvals can be required \u2013\u00a0and it\u2019s not uncommon for requests to get lost in a busy director\u2019s inbox or miss the attention of a VP, preventing the rep from closing new business quickly.\nWith a work management system, sales organizations can quickly build an automated approval process to route these requests to the right people at the right time (and automatically remind them if timely action isn\u2019t taken).\nNot only is the reps\u2019 time freed up to build better relationships with their customers, transparency is created around this motion for the entire salesforce. Leadership has accurate data to analyze to inform pricing decisions.\n\n Processes Involving External Customers, Vendors, or Contractors\n\nWhether you\u2019re working on behalf of a client or you are the client, work is at its most efficient when there is less back-and-forth communication. Yet the amount of time spent sending emails, combing through attachments, and sitting in on status calls getting internal and external teams on the same page often slows the speed of business to a crawl. \nPieces of these processes can be easily streamlined with automation. For example, accounts payable has fewer tasks when invoices are routed automatically for approvals and the vendor receives automatic status notifications for invoice approval and payment.\nNot only does the speed at which teams are able to work increase, when all parties have access to the most updated information, a better final product is produced.\nSeeing the Impact\nSmartsheet, a cloud-based work management system, envisions a bright future for customers automating these types of process using its intuitive process automation functionality. \u201cThe automation that can happen in Smartsheet is so much easier than creating the complex processes required by many enterprise systems,\u201d explains Scott Willeke, product manager for Smartsheet. \u201cAnd because non-technical users can easily create many types of Smartsheet processes themselves, there is less burden on IT for development and support.\u201d\nAutomated processes for information workers are gaining traction. And when more users can easily automate more work processes, businesses benefits from more innovative solutions to operational roadblocks. \nThinking about automating work processes? Ask yourself these 3 questions, and read more about enterprise automation with Smartsheet.