Opinion

Everyone finds meetings exhausting or superfluous. Nevertheless, they still go. That’s their first mistake. Here are some tips on changing your meeting culture.

By Christoph Lixenfeld

3 Oct 2024 7 mins

IT Leadership IT Management

Beyond the hype: Key components of an effective AI policy

A robust AI policy is essential for businesses to navigate the ethical, legal and operational challenges of AI implementation. Here are some tips on how to thread that needle.

By Leo Rajapakse

3 Oct 2024 11 mins

Artificial Intelligence

How AI continues to reshape the cybersecurity arsenal

From source code analysis to red teaming, AI-powered tools are revolutionizing defenses against cyber threats. Learn how organizations leverage AI to fortify their security posture and stay ahead of evolving attacks.

By Anurag Goyal

1 Oct 2024 10 mins

Application Security Cyberattacks Data and Information Security

Solving IT’s identity crisis

Identity — who you and IT are perceived to be — has become a ‘must manage’ part of every CIO’s responsibility set. The right trifecta of thinking, talking, and doing is what you need.

By Thornton May

1 Oct 2024 5 mins

IT Leadership

How your IT experts become consultants (and charge you more)

When it comes to solving big problems, chances are your in-house experts have a solution. Maybe you should listen to them before hiring outside experts who find their solution by listening to your in-house experts for you.

By Bob Lewis

24 Sep 2024 5 mins

IT Consulting Services IT Leadership IT Management

Rethinking enterprise architects’ roles for agile transformation

Enterprise architects have struggled to deliver business benefits in the digital era. By enlisting them to take part in strategic digital initiatives in ways that play to their strengths, CIOs can remedy that.

By Isaac Sacolick

17 Sep 2024 11 mins

Agile Development Digital Transformation Enterprise Architecture

The IT sector is bringing down Europe all on its own

Mario Draghi’s report on the EU’s competitiveness is pure horror reading — and IT is the chief antagonist, notes ComputerSweden editor-in-chief Marcus Jerräng in a column.

By Marcus Jerräng

17 Sep 2024 5 mins

Innovation Technology Industry

7 early warning signs of a dying IT project

Projects can lose momentum and support incrementally. If you sense it, do something to correct the course — or pull the plug — now.

By Mary Shacklett

10 Sep 2024 7 mins

Project Management

Transforming IT from cost center to catalyst

How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI’s primary influence in the enterprise will be on culture rather than technology.

By Tina Mathas

10 Sep 2024 9 mins

Digital Transformation Generative AI Risk Management

The deflating AI bubble is inevitable — and healthy

We should welcome the current injection of realism into the gen AI revolution, but the medium-term picture is still exciting.

By Martin De Saulles

9 Sep 2024 5 mins

Artificial Intelligence CIO Generative AI

Executive coaching from seasoned CIOs makes the difference

Longtime CIOs turned executive coaches can help you maximize your strengths, uncover blind spots, and anticipate potential landmines and unintended consequences.

By Dan Roberts

5 Sep 2024 9 mins

IT Leadership IT Skills and Training Mentoring

CIOs must address IT’s perceived value problem

With 2025 budget battles upon us, IT leaders must recognize the importance of perception and fix how IT value is measured to ease their arguments for adequate advantage-producing investment.

By Thornton May

3 Sep 2024 5 mins

Budgeting Business IT Alignment IT Leadership

Building a stronger supply chain through automation

Discover how automation transformed Peavey’s supply chain, saving millions and boosting efficiency. Learn about BPA best practices and how to overcome challenges in your automation journey.

By Shaun Guthrie

3 Sep 2024 8 mins

Business Process Management Digital Transformation Robotic Process Automation

6 insights every CIO should take away from the CrowdStrike debacle

Blamestorming for fun and profit: The debris has mostly cleared from the CrowdStrike outage. But we still haven’t recognized some of the IT impacts that matter most.

By Bob Lewis

27 Aug 2024 6 mins

IT Leadership

Building a digital future for settlement services

Discover how the CIO of the Immigrant Services Society of British Columbia transformed newcomer services through technology innovation. From strategic planning to stakeholder alignment to vendor partnerships, how do you ensure success in an environm

By Parm Sandhu

26 Aug 2024 8 mins

Digital Transformation Enterprise Applications

What high-performance IT teams look like today — and how to build one

As we enter the AI era, business priorities and the means and methods for achieving them are swifting changing. CIOs must adapt their strategies to develop teams capable of delivering business results.

By Isaac Sacolick

20 Aug 2024 10 mins

IT Leadership IT Management IT Skills and Training

CRM is dead — and AI can’t come to the rescue fast enough

AI hasn’t changed a CIO fundamental: IT’s job is to deliver business capabilities. Right now, stopping the slow slide into customer alienation should be a top priority.

By Bob Lewis

13 Aug 2024 6 mins

Artificial Intelligence CRM Systems

7 signs business stakeholders will sink your IT project

IT leaders can reduce project failure risk by regularly touching base with users and stakeholders and immediately stepping when they sense a change in the “project pulse.”

By Mary Shacklett

6 Aug 2024 7 mins

Change Management Digital Transformation Project Management

CIO as fact finder, fixer, and framer in a post-truth IT world

IT reality is under attack by utopian and dystopian propagandists. IT leaders must ensure their organizations are paying attention to what matters.

By Thornton May

30 Jul 2024 5 mins

CIO IT Leadership

Early IT takeaways from the CrowdStrike outage

As the IT world recovers from the massive outage triggered by CrowdStrike’s Falcon update, CISOs and CIOs would be wise to keep a running ledger of lessons learned. Here are some initial considerations.

By Susan Bradley

26 Jul 2024 2 mins

Business Continuity IT Strategy Incident Response

CIOs must reassess cloud concentration risk post-CrowdStrike

The global CrowdStrike meltdown shows what you risk when IT operations depend on a single point of failure. Reconsider your organization’s cloud concentration risk tolerance and define a strategy to match.

By David Gee

25 Jul 2024 6 mins

Hybrid Cloud IT Strategy Multicloud

5 IT risks CIOs should be paranoid about

From mounting technical debt to financial concerns in the cloud, IT leaders must recognize, survey, and develop plans to address several key operational risks that if left unchecked could debilitate their business.

By Isaac Sacolick

23 Jul 2024 11 mins

IT Leadership IT Strategy Risk Management

Microsoft Recall: Everything IT can get wrong about AI in a single feature

Microsoft Recall may be built with artificial intelligence, but its building lacked judgment and wisdom — two things CIOs and IT teams must impart to get AI right.

By Bob Lewis

16 Jul 2024 6 mins

Artificial Intelligence Risk Management

The best pilot project might be the one you kill

CIOs want innovation, but companies (and CIOs) are getting tired of fair to middling results from pilot projects. How can we improve pilot project outcomes? Decisiveness, plain and simple.

By Mary Shacklett

9 Jul 2024 6 mins

IT Strategy Innovation Project Management

Request for proposal vs. request for partner: what works best for you?

New approaches to collaborative bidding are on the rise, so it’s important to know how to choose one from the other before making the switch.

By Kate Vitasek

8 Jul 2024 8 mins

CIO Document Management Systems Technology Industry

What IT can learn from the mental health movement

The mental health industry has much to teach IT professionals. And it starts with a willingness to speak about what unsettles us about technology and our technology agendas.

By Thornton May

2 Jul 2024 4 mins

Careers IT Leadership

Leading tech in a PE portfolio company: 5 things you need to know

A recruiter’s reflection on private equity CIO leadership

By Martha Heller

26 Jun 2024 7 mins

C-Suite CIO IT Strategy

Stock buybacks put CIOs in the hot seat

The board wants to buy back stock, and you’re thinking it’s not in your wheelhouse? You’re the CIO. Sure it is. Here’s why.

By Bob Lewis

25 Jun 2024 6 mins

Business IT Alignment IT Leadership Risk Management

The 7 sins of user support

Why does IT continue to struggle with user support? Because CIOs don’t always emphasize user experience and service as critical to IT’s organizational mission.

By Mary Shacklett

18 Jun 2024 7 mins

Business IT Alignment Tech Support

Rebranding IT for the modernized IT mission

The CIO’s remit has evolved considerably from the order-taker days. Perhaps it’s time to reflect that shift with a rebranding of your IT organization. Here’s how top CIOs do it.

By Isaac Sacolick

11 Jun 2024 10 mins

Business IT Alignment Digital Transformation IT Strategy