Opinion

The 5 mission-critical checkpoints before taking AI applications live

"Vibe coding" an MVP is easy, but you need a real architectural plan and chaos testing before actual customers walk through the door and break everything.

By David White

18 Mar 202610 mins

Artificial IntelligenceIT LeadershipSoftware Development

4 key steps for optimizing your IT services portfolio

Periodically assessing the efficiency of your IT services spend is vital for uncovering optimization opportunities and areas where you may fall short of future demand.

By Greg Hall

15 Sep 2023 5 mins

Outsourcing

7 dark secrets of generative AI

Overhyped or not, the promise of gen AI algorithms remain strong. But IT leaders looking to band on the hottest technology emerging today should keep in mind the following core issues.

By Peter Wayner

12 Sep 2023 9 mins

Generative AI

Is AI in the enterprise ready for primetime? Not yet.

AI has the potential to raise productivity over the next decade, but we’re still some way from it transforming the enterprise in the short term.

By Martin De Saulles

8 Sep 2023 4 mins

Artificial Intelligence CIO Generative AI

Briefing the board on AI: Educate to tee up investment

CIOs must take the lead on managing board expectations about artificial intelligence, including risks and opportunities. Done right, it can pave the way to project approvals down the line.

By Mary Shacklett

7 Sep 2023 6 mins

Artificial Intelligence IT Leadership

The ‘IT Business Office’: Doing IT’s admin work right

Don’t run IT like a business. Do run it in a businesslike way. Establishing an administrative group within IT can help alleviate IT’s bureaucratic burden.

By Bob Lewis

5 Sep 2023 5 mins

IT Strategy

Your AI journey: Destined for the ditch?

The rapid rise of artificial intelligence expectations has IT leaders at a crossroads — whether they know it or not. Those who choose value creation over narrative now will better control their company’s AI destination.

By Thornton May

29 Aug 2023 5 mins

Digital Transformation Generative AI IT Strategy

3 key roles for driving digital success

The capacity to transform digitally needs to be a core organizational competency, and it requires creating a team of digital trailblazers to pave the way to continuous improvement.

By Isaac Sacolick

22 Aug 2023 7 mins

Digital Transformation IT Leadership IT Management

5 rules that transform outsourcing outcomes

Shifting to a Vested sourcing business model can help your organization achieve mutually beneficial outcomes when partners with outsourcing firms.

By Kate Vitasek

18 Aug 2023 8 mins

Outsourcing Vendor Management

Rethinking data analytics as a digital-first driver at Dow

On the road from data to business intelligence, Dow discovered a good first step is not only looking at where information might be used but how it can be woven into the cultural fabric of the company.

By Chris Bruman

11 Aug 2023 5 mins

Data Management

6 legal ‘gotchas’ that could sink your CIO career

We live in a litigious society and CIOs are no exception when it comes to lawsuits. What can you do to protect yourself?

By Mary Shacklett

10 Aug 2023 6 mins

Careers IT Leadership Legal

6 ways CIOs sabotage their IT consultant’s success

As an IT leader, it’s up to you to make the consultants you engage successful. If you weren’t serious about their project, why did you sign the contract?

By Bob Lewis

8 Aug 2023 6 mins

Business IT Alignment IT Consulting Services IT Strategy

Generative AI is a make-or-break moment for CIOs

IT leaders must bring a pragmatic technology lens to gen AI’s potential — and its pitfalls — by optimizing their strategies for use cases first.

By Douglas Merrill and Megha Sinha

7 Aug 2023 5 mins

Generative AI IT Leadership

4 ways to ask hard questions about emerging tech risks

For too long we’ve accepted all technology as progress. Today, that comfort zone can be a detriment to the business unless tech leaders start scrutinizing beyond face value.

By Nicholas D. Evans

4 Aug 2023 6 mins

Emerging Technology IT Leadership Risk Management

Embracing neurodiversity in IT for competitive advantage

Unleashing the power of unique minds in your IT organization by rethinking workplace environments, creating a culture of inclusion, and recognizing that talent comes in many forms.

By Eric Lefebvre

28 Jul 2023 7 mins

Diversity and Inclusion

The unsung skill too many IT leaders shortchange

Too often IT leaders view digital initiatives as projects to complete rather than campaigns to conduct. And at the heart of any successful campaign is a communication strategy geared for results.

By Thornton May

25 Jul 2023 5 mins

IT Leadership IT Skills and Training

3 benefits of engaging hyperscalers when evaluating SAP RISE

Organizations should conduct hyperscaler evaluations directly with the likes of AWP, Google, Microsoft, and others before signing SAP RISE commitments.

By Justin Parker

22 Jul 2023 4 mins

Cloud Computing ERP Systems SAP

3 technology trends set to revolutionize retail

IT leaders in the retail industry must align with the latest technology trends to develop innovative in-house solutions and deliver increased revenue and customer value.

By Yashvendra Singh

20 Jul 2023 5 mins

Digital Transformation IT Leadership Retail Industry

Hard-earned advice for nurturing high-performing IT teams

Getting the most from your technologists is an art not every IT leader can readily master. Knowing how to motivate and recognize is key.

By Paul M. Ingevaldson

18 Jul 2023 8 mins

IT Leadership IT Management

What legacy tech teaches IT leaders about projects that last

In today’s transformational business landscape, legacy systems are routinely discredited even as they continue to deliver value. IT leaders can learn a lot about their fundamental lasting power.

By Mary Shacklett

13 Jul 2023 6 mins

IT Strategy Project Management Tech Support

7 IT consultant tricks CIOs should never fall for

Definition: Consultant (n.) A professional of negotiable integrity, specializing in fixing what’s broken by breaking what’s fixed.

By Bob Lewis

11 Jul 2023 5 mins

IT Consulting Services IT Leadership

5 key mistakes IT leaders make at board meetings

Presenting to the board is a challenging opportunity. CIOs and CISOs would be wise to check their assumptions, know their audience, anticipate off-agenda questions, and steer clear of scare tactics.

By Isaac Sacolick

4 Jul 2023 8 mins

CIO Careers IT Leadership

It’s a new dawn of AI-powered knowledge management

Smaller, open-source AI large language models offer enterprises the chance to leverage their own data assets for innovation and competitive advantage.

By Martin De Saulles

3 Jul 2023 5 mins

Artificial Intelligence CIO Generative AI

Taking IT outsourcing to the next level

Enterprises seeking to improve outsourcing outcomes and drive innovation should jettison transactional arrangements in favor of relational contracts built for complexity and the unexpected.

By Kate Vitasek

29 Jun 2023 7 mins

Outsourcing

What makes a CIO truly great?

The blend of leadership skills, tech know-how, and business savvy required to succeed as CIO makes top-notch IT leaders a rare breed. Here’s what separates the excellent from the good.

By Thornton May

27 Jun 2023 5 mins

CIO IT Leadership

Ending the ‘forever war’ against shadow IT

Unsanctioned tech use has been a thorn in IT’s side for decades. The cloud accelerated it, and AI will only elevate the risks. It’s high time for a policy — and strategy — that works.

By Paul M. Ingevaldson

20 Jun 2023 6 mins

Business IT Alignment IT Strategy SaaS

The surefire way to waste money on IT consultants

Want me to be your paid dirt-digger? You aren’t paying me enough. Politics are an inescapable part of most consulting engagements. Just don’t make politics the point.

By Bob Lewis

13 Jun 2023 6 mins

C-Suite IT Consulting Services IT Strategy

5 tips for startup partnership success

Corporate venture investments provide IT leaders with new engines for IT innovation, broader networks for emerging opportunities, fuel for in-house transformation, and improved career prospects — if done right.

By Isaac Sacolick

6 Jun 2023 8 mins

Digital Transformation IT Strategy Startups

Managing IT right starts with rightsizing IT for value

While there are few universals when it comes to saying unambiguously what ‘managing IT right’ looks like, knowing how to navigate the limitless possibilities of IT is surely one.

By Thornton May

30 May 2023 6 mins

Digital Transformation Generative AI IT Strategy

Making sense of SAP RISE: 4 key considerations

Here’s what CIOs should keep in mind as they evaluate RISE and its implications ahead of SAP’s 2027 deadline to move off SAP ECC, including the key tactics SAP will use to push them toward RISE.

By Chip Hanna

24 May 2023 7 mins

Enterprise Applications SAP

The DR essential IT leaders can’t overlook

All too often companies ignore the public relations portion of their DR plans — an omission that can lead to worse business consequences than those caused by the disaster itself.

By Mary Shacklett

23 May 2023 7 mins

Disaster Recovery IT Leadership