Opinion

Sometimes, the best way to fix a broken organization is to stop breaking it. Here’s what you’re doing to keep your staff from getting real IT work done.

By Bob Lewis

16 May 2023 7 mins

IT Leadership

The one true way to prove IT’s value to your CEO

Here’s how to answer your CEO’s most pressing question: ‘If you tell me IT is an investment, why do the costs always go up?’

By Paul M. Ingevaldson

9 May 2023 6 mins

Business IT Alignment IT Leadership

5 surefire ways to derail a digital transformation (without knowing it)

Leading complex, interrelated digitive initiatives is challenging enough without setting back your strategy by falling prey to these common DX leadership mistakes.

By Isaac Sacolick

2 May 2023 7 mins

Digital Transformation

Avoiding the catch-22 of IT outsourcing

Strategic IT outsourcing is not the make-versus-buy decision some believe it to be. It is a continuum that requires selecting the right approach and ensuring IT and procurement are on the same page.

By Kate Vitasek

2 May 2023 8 mins

Outsourcing

7 venial sins of IT management

Worried you’re making mistakes running your IT department? Here are seven more mistakes to worry about that probably aren’t on your to-don’t list already.

By Bob Lewis

25 Apr 2023 6 mins

IT Leadership IT Management IT Strategy

AI’s one true X factor: Leadership

AI in the enterprise is a foregone conclusion. What’s less certain is whether you have a leadership plan on artificial intelligence that can make the most of the benefits while mitigating the risks.

By Thornton May

25 Apr 2023 6 mins

Artificial Intelligence Generative AI Innovation

4 perils of being an IT pioneer

Early adoption of emerging technologies can deliver immense capabilities to your business, but inadequate due diligence can also lead to huge risks.

By Yashvendra Singh

21 Apr 2023 6 mins

Digital Transformation Emerging Technology

Why IT surveys can’t be trusted for strategic decisions

Whatever you’re researching, you have to decide: Do you want evidence, or just company? Because IT surveys offer insights that shed little light.

By Bob Lewis

18 Apr 2023 6 mins

IT Leadership IT Strategy

3 ‘phase 0’ digital transformation errors no IT leader should make

Before embarking on any digital journey, IT leaders must lay a strong foundation for success. The following planning pitfalls too often stymie the entire process.

By Yashvendra Singh

11 Apr 2023 6 mins

Digital Transformation

What business executives don’t understand about IT

Tomorrow’s business leaders must do a better job playing their role in IT. Here’s how I’m helping prepare future MBAs to do just that.

By Paul M. Ingevaldson

10 Apr 2023 6 mins

Business IT Alignment IT Leadership

3 ways CIOs should drive the future of work

Laying the foundation for how employees work now and in the future is something too many IT leaders overlook today. These technologies — implemented strategically — will help ensure long-term success.

By Isaac Sacolick

4 Apr 2023 6 mins

Digital Transformation Generative AI Innovation

5 ways AI will transform CRM

Recent announcements by Microsoft and Salesforce on how they’re ramping up integration of AI tools into their software offerings mark the start of a revolution in the CRM marketplace.

By Martin De Saulles

30 Mar 2023 4 mins

CRM Systems Channel Sales Generative AI

5 hard questions every IT leader must answer

Strong leadership is vital to IT success — and shouldn’t be taken for granted. Continual self-reflection is essential for knowing whether it’s time to restructure your approach to leading IT.

By Thornton May

28 Mar 2023 5 mins

Business IT Alignment IT Leadership

4 hard truths of multivendor outsourcing

Getting outsourcing right is hard enough. Multivendor outsourcing can be a quagmire. Here are the tactical snafus you are signing up for — and how to handle them.

By Bob Lewis

23 Mar 2023 6 mins

IT Leadership Outsourcing

Don’t do IT yourself: The trick to ensuring business alignment

The secret to aligning IT with the business is to invite C-suite colleagues to help do it together with an IT steering committee.

By Paul M. Ingevaldson

15 Mar 2023 7 mins

Business IT Alignment IT Leadership

SAP 2023 outlook: 7 predictions for customers

From upcoming support expirations to the hard-sell of RISE, SAP customers — and midmarket targets — can expect a cloudy future that will require complex evaluations and reimagined managed services relationships.

By Len Riley

14 Mar 2023 10 mins

ERP Systems SAP

8 ways to retain top developer talent

Organizations that harness the power of ‘developer experience’ readily build and retain talented software developers to the benefit of the overall business.

By Matthew Tyson

10 Mar 2023 9 mins

Hiring IT Management Software Development

Why IT communications fail to communicate

Never confuse documentation with communication. The purpose of documentation is to remind, not to communicate.

By Bob Lewis

9 Mar 2023 6 mins

Business IT Alignment Careers Project Management

AI value begins with managing the C-suite conversation

CIOs should know that AI has captured the imagination of the public, including their business colleagues. Dialogue is key to remediating misconceptions and steering the enterprise toward value creation.

By Thornton May

3 Mar 2023 5 mins

Artificial Intelligence

Editor’s note: Behind our new look

CIO.com’s refresh is so much more than just a pretty face. It’s an experience designed for authentic connections.

By Amy Bennett

21 Feb 2023 4 mins

Media and Entertainment Industry

IT leaders take note: The future is what you create

High-profile IT disasters are enforcing the dystopic visions and macro-pessimisms saturating the cultural consciousness. Only by steeling against perpetuating past IT sins and embracing possibility can we make something brighter.

By Thornton May

27 Jan 2023 5 mins

Emerging Technology IT Strategy Innovation

Brilliance: The CIO’s most seductive career-limiting trait

Smart CIOs know how to solve problems and pursue opportunities. Smarter ones expend their time and effort spotting and brokering the great ideas that can do this.

By Bob Lewis

24 Jan 2023 5 mins

Business IT Alignment IT Leadership

4 moves CIOs should make to achieve a more efficient IT organization

Last year brought more than its share of disruption, and there’s no sign of any let up as 2023 gains momentum. Here are ways CIOs should prepare to face any eventuality, and come out the other side even stronger.

By Diana Bersohn and Adam Burden

17 Jan 2023 5 mins

Agile Development Budgeting CIO

How CIOs can be pillars of stability in an uncertain world

IT leaders have been navigating uncertainty since the inception of the role. Focusing on this one key differentiator will prepare your organization for whatever comes its way.

By Thornton May

6 Jan 2023 5 mins

Hiring IT Leadership IT Strategy

5 ways CIOs will disappoint their CEOs in 2023

Now that it’s 2023 it’s a perfect time to look at the promises we’re making for the coming year and how they’re likely to disappoint the CEOs who CIOs need on their side.

By Bob Lewis

2 Jan 2023 8 mins

Business IT Alignment CIO IT Leadership

IT’s ‘war for talent’ is a losing battle

IT leaders need a new metaphor for talent acquisition — one that better preps their organizations for the long run.

By Thornton May

9 Dec 2022

Hiring

A CIO’s gift guide for IT and business colleagues

This holiday season, show your appreciation by offering up some hard-earned gifts to those hard-to-buy-for IT professionals and hangers-on on your list.

By Bob Lewis

6 Dec 2022 5 mins

Business IT Alignment IT Leadership Software Development

7 ways CIOs get themselves fired

Keeping your job as CIO is tough, even when you do everything right. Here are seven ways unwary CIOs make their jobs even riskier.

By Bob Lewis

15 Nov 2022 7 mins

CIO IT Leadership

10 future trends for working with business leaders

The IDC FutureScape team has turned its attention to CIOs’ relationship with business leaders to predict 10 winning digital business strategies for the years ahead.

By Peter Sayer

4 Nov 2022 8 mins

CIO Data Governance Digital Transformation

What transformational leaders too often overlook

You can’t innovate without a strong foundation. That’s why it’s vital to think strategically about IT infrastructure — and to get your C-suite colleagues and board members too as well.

By Thornton May

28 Oct 2022 5 mins

Digital Transformation IT Leadership Innovation