Latest from todayWhy high-performance business relationship managers embrace learning intelligenceThe key to building successful business relationship management practices is hiring for learning intelligence.By Peter B. Nichol6 Jan 20185 minsCareersIT Leadership Guilty as chargedBy Avery Cloud6 Jan 2018IT GovernanceITSMManaged Cloud Services Harassment in the workplace: New year, same old storyBy Sharon Florentine5 Jan 2018CareersIT JobsThe end of Net Neutrality: the sky is not fallingBy Craig Riegelhaupt 5 Jan 2018GovernmentLaws and RegulationsTechnology Industry Bots and AI continue their march toward call center obliterationBy Anna Frazzetto 5 Jan 2018Technology Industry How blockchain builds businesses around individualsBy Ralph Tkatchuk 5 Jan 2018E-commerce SoftwareTechnology Industry 3 steps to building a services-centric tech stackBy Ray Grainger 5 Jan 2018Cloud ComputingIT Strategy Managing your career: knowing when it’s time to move onBy Mark Settle 5 Jan 2018IT LeadershipIT Management Digital transformation in retail banking: choosing the digital platformBy Darya Shmat 4 Jan 2018Digital TransformationFinancial Services IndustryTechnology Industry HP’s PC Departure: The Good News and Bad News for Microsoft Hewlett-Packard’s announcement that it will spin off or sell its PC business certainly complicates Microsoft’s PC plans, but it could also spur innovation among the remaining PC makers and with the death of HP’s tablets thrown in, Windows 8 will face By Shane O'Neill 20 Aug 2011 3 mins IT Strategy Small and Medium Business Windows Mastering Customer Data: The Next EA Opportunity And Challenge It is “The Age of the Customer”, firms must master the flow of customer data, collect and analyze it to build differentiation and loyalty and ultimiately improve the customer experience. To do this, companies need the enterprise architect (EA) to for By Forrester Research 20 Aug 2011 3 mins Business Intelligence CIO IT Strategy How Predictive Analytics Will Improve CRM By infusing CRM apps with new predictive analytics tools companies will be able to learn much more about their customers’ buying habits and desires. And that, says Forrester analyst James Kobielus, will be a worthwhile bonus for your business. By Todd R. Weiss 18 Aug 2011 5 mins Business Intelligence CRM Systems Data Management T-Mobile on Lack of UMA in BlackBerry Bold 9900: ‘We’re Working on It’ T-Mobile U.S.A.’s BlackBerry Bold 9900 will ship without UMA Wi-Fi calling. But the wireless carrier says it hopes to have the feature enabled within the coming months. By Al Sacco 18 Aug 2011 2 mins Carriers Smartphones RIM Releases BlackBerry Enterprise Server 5.0 Maintenance Updates BlackBerry-maker Research In Motion (RIM) has issued a number of BlackBerry Enterprise Server (BES) maintenance updates for both full BES and BES Express, for Microsoft Exchange, IBM Lotus Domino and Novell GroupWise. By Al Sacco 18 Aug 2011 1 min Mobile Small and Medium Business Smartphones iPad Screen: Size Matters Can you foresee a 13-inch iPad? Maybe a 7-inch iPad? By Tom Kaneshige 17 Aug 2011 3 mins Computers and Peripherals Consumer Electronics BlackBerry Torch 9850 (Sprint) Hands on Video CIO.com’s mobile beat writer Al Sacco goes hands-on with RIM’s brand new BlackBerry Torch 9850 smartphone from Sprint. By Al Sacco 17 Aug 2011 1 min Carriers Small and Medium Business Smartphones BlackBerry Torch 9810 (AT&T) Hands on Video CIO.com’s mobile maestro Al Sacco goes hands-on with RIM’s brand new BlackBerry Torch 9810 smartphone from AT&T. By Al Sacco 17 Aug 2011 2 mins Carriers Small and Medium Business Smartphones BlackBerry Bold 9930 (Verizon) Hands on Video CIO.com’s BlackBerry black belt Al Sacco goes hands-on with RIM’s brand new BlackBerry Bold 9930 smartphone. By Al Sacco 17 Aug 2011 2 mins Carriers Small and Medium Business Smartphones The pitfalls of gauging craziness Are your office crazies really psychopaths, or do you only notice them when they’re acting like one … and not notice some others because you like them better? By Bob Lewis 17 Aug 2011 4 mins Business IT Alignment Careers IT Leadership Microsoft SharePoint for BlackBerry App Finally Available RIM has finally released its Microsoft SharePoint BlackBerry app, which allows businesspeople to securely access SharePoint documents, calendars and other materials from wherever they have BlackBerry connectivity. By Al Sacco 17 Aug 2011 2 mins Mobile Small and Medium Business Smartphones How Long Can Bing and Windows Phone 7 Be Beautiful Losers? Microsoft’s Bing and Windows Phone 7 products may be failures on paper, but Microsoft has a master plan to keep these non-starters going for the foreseeable future. But can they afford it? By Shane O'Neill 16 Aug 2011 5 mins Internet Small and Medium Business Smartphones RIM Patches “Severe” Flaw in BlackBerry Enterprise Server, BES Express RIM has released a new security patch to fix a serious flaw within its BlackBerry Enterprise Server (BES) and BES Express for Microsoft Exchange, Lotus Domino and Novell GroupWise. By Al Sacco 16 Aug 2011 2 mins Mobile Small and Medium Business Smartphones Enterprise BI Made Simple Will a simplified version of enterprise business intelligence software spur user adoption? Gartner analyst James Richardson thinks so. By Todd R. Weiss 16 Aug 2011 4 mins Business Intelligence Data Management When 1984 Wasnt Like 1984 Theres No Going Back to the Old Technology By Curt Finch 16 Aug 2011 4 mins CIO CTO Smartphones What Is Your IT Strategy To Win In The Age Of The Customer? To compete in the age of the customer, your business must become customer-obsessed. Forrester advocates investment in four areas in order to become successfully customer-obsessed. By Forrester Research 16 Aug 2011 3 mins Consumer Electronics IT Strategy How To Improve Collaboration with Development and Operations IT managers struggle with getting development and operations (DevOps) teams working together more efficiently. Here are six ways infrastructure and operations (I&O) can improve collaboration. By Stephen Mann and Glenn O'Donnell 16 Aug 2011 6 mins Collaboration Software IT Leadership Small and Medium Business Pay Isn’t Everything Creative workplace strategies can help you keep the best employees, in finance and beyond. By Dallon Christensen 13 Aug 2011 3 mins Careers IT Leadership Cloud CIO: What “Consumerization of IT” Really Means to CIOs The consumerization of IT isn’t just about employees using consumer devices and apps at work. It’s about consumers becoming the primary users of internal IT applications, and it has serious ramifications for how CIOs operate and scale their IT infras By Bernard Golden 13 Aug 2011 10 mins CIO Cloud Computing Virtualization Follow-up: How to Fight Back When Your Boss Is Out to Get You If you’re having serious problems with your boss, get them on record with HR before they pose a direct threat to your job. If you wait until you get a bad performance reviewor worse, a written warningyou risk looking like you’re deflectin By Meridith Levinson 11 Aug 2011 4 mins Careers The Road from CIO to COO Many of my CIO friends long to replace the “I” in their title an “O”. With its promise of better compensation, higher status and an unquestioned place at the table, the O is a letterrnworth fighting for. By Martha Heller 11 Aug 2011 7 mins Careers RIM’s Top 5 Enterprise Features in BlackBerry 7 OS Underwhelm BlackBerry-maker Research In Motion (RIM) this week released a list of its “favorite” business-oriented features in the brand new BlackBerry 7 OS. Unfortunately, CIO.com’s Al Sacco says the list is a bit underwhelming. By Al Sacco 11 Aug 2011 4 mins Mobile Small and Medium Business Smartphones Dealing with crazies Many companies have a few crazies … the movers and shakers who combine a willingness to do the outrageous with a complete lack of fear … and they need them, right up until the moment they do more harm than good. By Bob Lewis 11 Aug 2011 4 mins Business IT Alignment IT Governance Innovation CRM and Sales: If it’s Broke, Fix it. CRM systems are a reflection of the sales and marketing team. So when both are broken, should you fix the CRM first, or fix the organization first? The answer: Yes. By David Taber 11 Aug 2011 5 mins CRM Systems Marketing Group Hacks Official BlackBerry Blog, Threatens RIM Over London-Riot BBM Data Hacker-group TeaMp0isoN has broken into RIM’s official BlackBerry blog and posted threats to the company and its staffers. By Al Sacco 10 Aug 2011 4 mins Mobile Small and Medium Business Smartphones Evaluating Cloud Vendors: The Ecosystem Matters The number of tools, plug-ins, and developers can really matter when evaluating cloud vendors, it’s all about the ecosystem. By David Taber 10 Aug 2011 5 mins Cloud Computing IT Strategy The iPocolypse, the Downfall of Society Your love life or your iPhone? Free coffee or your iPad? Seems people are willing to give up just about anything except their iPhones and iPads. By Tom Kaneshige 9 Aug 2011 3 mins Computers and Peripherals Consumer Electronics Smartphones The Consumerization of IT in the Eyes of a Young College Student Welcome to the new Succeeding in Consumerization of IT blog. I will use this space to observe current consumerization of IT trends as well as how history continues to shape the future. By Curt Finch 9 Aug 2011 4 mins CIO Computers and Peripherals IT Strategy BlackBerry Messenger Reportedly Used to Organize, Incite London Riots (UPDATED) Rioters in London last weekend used BlackBerry smartphones and RIM’s BlackBerry Messenger (BBM) IM app to privately converse with other looters and plan further chaos, according to recent reports. By Al Sacco 9 Aug 2011 4 mins Facebook Small and Medium Business Smartphones Is The Internet Addictive? Are we all turning into hopeless media addicts and Webaholics? CIO writer Bill Snyder recently suffered withdrawal symptoms during a camping trip. By Bill Snyder 9 Aug 2011 6 mins Internet Small and Medium Business Social Networking Apps 1…282283284285286287288289290…412 Show me moreLatestArticlesPodcastsVideos news Monday.com cuts 20% of its workforce to restructure for the AI era By Taryn Plumb23 Jul 20267 mins Artificial IntelligenceSoftware ProvidersTechnology Industry news Oracle’s July update fixes ten 10.0 vulnerabilities in Fusion Middleware By Anirban Ghoshal23 Jul 20266 mins DatabasesOracle DatabaseRelational Databases news Oracle expands Cloud@Customer with new database service for mid-sized workloads By Anirban Ghoshal23 Jul 20265 mins Cloud ComputingDatabasesHybrid Cloud podcast The Foundation First – ING's Global CIO on Why AI Pilots Fail to Scale By Estelle Quek22 Jul 202625 mins BankingCIOFinancial Services Industry podcast Niraj Bhatt on Innovation, AI, and Modern Technology Leadership 21 Jul 202613 mins Innovation podcast Human in the Lead – CEO of Accenture Southeast Asia on Trust, Accountability and Responsible AI By Estelle Quek13 Jul 202652 mins CEOCIO Leadership LiveChange Management video From complexity to clarity: Simplifying multi-cloud with Tata Communications 23 Jul 202618 mins Cloud ComputingCloud ManagementMulticloud video The Foundation First – ING's Global CIO on Why AI Pilots Fail to Scale By Estelle Quek22 Jul 202625 mins BankingCIO Leadership LiveFinancial Services Industry video Niraj Bhatt on Innovation, AI, and Modern Technology Leadership 21 Jul 202613 mins Innovation