Opinion

Why CIOs need to look beyond their firewall

Itu2019s no longer enough for chief information officers to focus only on their own network and apps.

5 mistakes to avoid when developing a SOW with Accenture, Deloitte, and IBM

Here are five of more than 30 risk points to address in the construction of an MSOW. You should consider all program risk points prior to signing off, rather than waiting until after the signing of the MSOW to conduct the first risk assessment.

U.S. Digital Service recruits Silicon Valley innovators, like Matt Cutts, to modernize government technology

An interview with Matt Cutts (of Google fame), who now heads the US Digital Service u2013 a group of designers, engineers, and product managers who bring the best practices from industry into the government to try to make services work better for the

How SMBs can take advantage of the red-hot sharing economy

The sharing economy is expanding beyond peer-to-peer dealings among consumers and has now made its way into businesses-to-business transactions. SMBs would do well to consider participating in this rapidly growing sector.

How IT can reshape patient care

Struggling to provide a 360-degree view of patients? Learn how an API strategy can help.

3 enterprise tech trends to digitize your operations

The market is changing so rapidly that even the savviest CIOs and CTOs may miss some of the upcoming trends that will impact industries across the globe.

Driving your employee experience

Much has been written about the CIOs role in u2018customer experience,’ but what about the foundation for great customer experience, employee experience and engagement?

The art of measurement in enterprise and business architecture

The need for strategic and tactical measurements, how to have effective measurements in place that aren’t limited to IT architecture and, three sources of KPIs lists for various industries.

Good help is hard to find

How the shortage of qualified data center professionals is a challenge not just for the data center industry, but also for the economy as a wholeu2026as so many businesses expand their dependence on data center infrastructure. CIOs and their companie

When diversity training backfires

Techu2019s diversity problem canu2019t be solved with diversity training alone. The culture at the company must also change.

Doing it digitally—How tech-charged customer collaboration delivers market innovation

The digital business delivers more innovative, connected products to market by leveraging collaboration technology that breaks down silos separating product lines, teams and regions, and connects both internal and external customers.

Is your SAP SI partner evaluation missing the mark?

The selection of the partner who will usher in your digital transformation is just as important as the software you choose. Common errors in selecting your consultant can mean long delays, business mismatches, higher costs or worse.

Balance the battle between process variations and standardization

Creating process variations should always be approached with care in order to reduce unnecessary complexities and inefficiencies. These seven steps should help.

How to turn your organization into one of the ‘Best Places to Work in IT’

Transform your organization into one of the best places to work in IT by focusing on soft benefits and training and development.

Top 3 practical considerations for AI adoption in the enterprise

More companies are investing in AI. However, to succeed, they need to make practical considerations for explaining its reasoning, low-data density environments, and the need for richer knowledge graphs.

Redefining what security means for federal agencies

Federal agencies are starting to use data provided by routine cybersecurity protocols to identify new ways to increase efficiencies and optimize citizen service.

9 big ideas from the Forrester CX Conference

Some key themes provide a perspective on the state of the customer experience industry.

Krzanich’s resignation the right move, but a loss for Intel’s diversity efforts

Brian Krzanich was one of the loudest advocates for increasing diversity in tech. Will Intelu2019s efforts continue now that heu2019s gone?

Are you passionately curious? It’s IT project management’s success secret

Why do some projects stir a passion within you and others leave you less revved up? Could unlocking the secret lead to fewer IT project failures?

The GDPR and the effect on US ad tech

Secrets of managing really talented people

Itu2019s the responsibility of senior leaders to ensure that talented individuals consciously acknowledge the scalability dilemma they are facing as a first step in turning them into true team managers.

Open government data is essential, but policies should not discourage public-private data partnerships

Policymakers must craft sensible policies to ensure the public and private sectors can continue collaborating for the benefit of government and its citizens.

Use the right pricing model for third-party services

Pricing mechanisms are changing because of digital services, causing some confusion.

How big data has changed politics

An inside look into how big data is revolutionizing politics, for better or worse.

In business, the truth matters

Impactful leadership requires easy access to accurate data about business and team health.

3 ways printing innovation is reshaping global supply chains

Cloud-based solutions, 3D printing technology, and new printing materials and methods are shortening supply chains and creating greater consumer customization anytime on anything.

Agile sprints for better vendor management

The benefits of Agile extend far beyond software development. Hereu2019s how Agile can enhance your vendor engagement efforts.

Why technology sometimes fails to deliver the promised outcomes

Navigating and adapting to change to ensure the success of your business.

CIO warns of slideware and homogeneity

Tech decision makers must parse whatu2019s real now and what is u201cmarchitecture.u201d

Enterprise architects as digital transformers

Enterprise architecture is critical to digital transformation. It can stop new business strategies from being realized or enable their realization.