Opinion

Preparing your workforce for AI agents: A change management guide

Change management practices tailored to specific employee segments must be introduced early if your agentic AI strategy is going to deliver any positive business impact.

By Isaac Sacolick

4 Nov 202510 mins

Artificial IntelligenceChange ManagementIT Skills and Training

Why 80% of AI projects fail — and how smart enterprises are finally getting it right

By Tabish Ali

4 Nov 202511 mins

Artificial IntelligenceIT LeadershipIT Strategy

Navigating Microsoft Project Online retirement: Risks, costs and strategic opportunities

By John Reuben

31 Oct 20259 mins

Enterprise ApplicationsMicrosoftProject Management

Stop trying to engineer data culture

By Jens Linden and Leonie Petry

31 Oct 202510 mins

Data GovernanceData ManagementIT Leadership

Your vendor’s AI is your risk: 4 clauses that could save you from hidden liability

By Arti Deshpande, Robert Stines and Mike Vaughan

30 Oct 20256 mins

Data GovernanceRisk ManagementVendor Management

Workplace announcements at F8 2018 show Facebook is serious about the enterprise

Workplace announcements at the F8 conference around integrations show business decision-makers that Facebook is serious about enterprise collaboration.

By Dave Smith

5 May 2018 4 mins

Collaboration Software Small and Medium Business Social Networking Apps

Aligning IT project and business strategies: why you should and how you can

Everything that your business does should be aligned with your business strategy. Hereu2019s why.

By David Cotgreave

4 May 2018

Cloud Computing IT Leadership Project Management Tools

Implementing SAP S4/HANA digital core – Don’t be a prisoner to unnecessary costs

Program managers must regularly check the health of four different kinds of relationships to increase their chances of developing a successful program. Otherwise, they’ll face their own version of the ‘Prisoner’s Dilemma.’

By John Belden

4 May 2018

Budgeting ERP Systems IT Leadership

Digital transformation needs an effective IT strategy

To lift IT performance from u201cbadu201d to u201cgood,u201d conventional strategies, stricter cost controls and increased governance may suffice. However, to become u201cgreatu201d, CIOs need to innovate the way they manage technology during digital

By Hakan Altintepe

3 May 2018

Digital Transformation IT Leadership IT Strategy

6 ways to improve data management and interim operational reporting during an M&A transaction

Data management and operational reporting visibility need to be very carefully considered and addressed in any strategic transaction scenario, whether you are on the buy-side or sell-side. The risks in these areas are very high and the strategies out

By William P. Miller

3 May 2018

Data Management IT Leadership Mergers and Acquisitions

5 imperatives for CIOs in this ‘measure everything’ era

As a CIO, the only constant is change, new requirements, new demands and less budget. This article looks at the factors a successful CIO will need to embrace to be successful in this new age of instrumentation where everything has a digital heartbeat

By Mark Herring

3 May 2018

Analytics CIO Technology Industry

What #GDPRjokes tell us about the coming regulations

A glimpse inside the humor of GDPRu2019s impact on storing and controlling data.

By Mark Robinson

2 May 2018

Government Laws and Regulations Technology Industry

Why customer service needs artificial intelligence

Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers.

By Zeus Kerravala

2 May 2018

Artificial Intelligence Digital Transformation Enterprise Applications

Instead of IT processes, maybe it’s time to think about capabilities…

Or, why processes arenu2019t as cracked up as we think they are.

By Joel Pomales

2 May 2018

IT Governance IT Leadership ITSM

A roadmap forward for payments

Payments have received significant interest and investment over the last several years. However, no one has created a solution having the complete value proposition of paper and plastic predecessors.

By Myles F. Suer

2 May 2018

Financial Services Industry Payment Systems Technology Industry

Gmail as a productivity tool for small businesses

The popularity of Gmail has spawned a host of third party tools that help small business owners up their productivity and increase business. As a small business owner, here are a few productivity areas you must consider investing in.

By Chris Low

2 May 2018

Email Clients Small and Medium Business Technology Industry

How millennials are changing B2B commerce

Millennialsu2019 technology habits are accelerating the adoption of digital commerce.

By Ray Grady

2 May 2018

Digital Transformation E-commerce Software Technology Industry

The possibilities and perils of platforms

There is a lot of buzz around the notion of platforms. This article communicates how platforms start with evaluating the organization’s operating model to identify areas to expose one’s firm as a platform. Once the business vision and implications

By Ethan Pack

2 May 2018

Enterprise Architecture IT Strategy Technology Industry

How SD-WAN changes the network services market

As it gains momentum, SD-WAN is disrupting the network purchasing decision, opening the market to new players and redefining networking itself.

By Brandon C. Curry

2 May 2018

Managed Cloud Services Networking SD-WAN

Mastering multi-cloud scenarios

Roughly two-thirds of enterprises plan to have some type of multi-cloud environment by 2019. But getting there is still a challenge.

By Marc Wilczek

2 May 2018

Cloud Computing Cloud Management Hybrid Cloud

Open source, the cloud and sleeping better at night

As open source solutions are becoming more important in the cloud, staying ahead of potential patent, as well as copyright infringement claims, is vital.

By Tim Molino

2 May 2018

Cloud Computing IT Leadership Open Source

Building a data-driven culture through a business experimentation framework

Accelerating decision velocity is critical to competing at digital speed. Leading organizations are leveraging Business Experimentation Frameworks to position data as the driving force of iteratively designing experiences that customers will love.

By Chris Davis

2 May 2018

IT Leadership

SAP Ariba’s platform strategy

A discussion with Barry Padgett, President, SAP Ariba.

By Nicholas D. Evans

1 May 2018

IT Leadership IT Strategy Technology Industry

Value chains must become value stacks for successful IoT monetization

A new approach to pricing drives a win-win customer-supplier model.

By Scott Nelson

1 May 2018

Enterprise IT Leadership Internet of Things

It’s time for manufacturers to get Lean

Lean tools for product innovation help enterprises embrace change and achieve agility at scale.

By Patrick Tickle

1 May 2018

Agile Development Manufacturing Industry Technology Industry

Lessons learned from an EHR implementation (and my wife)

While IT implementation challenges may seem similar across industries, it often takes a deeper dive into a professionu2019s nuances and specific constraints to fully understand potential barriers to success. I was reminded of this recently at home du

By Mikhail Papovsky

30 Apr 2018

Healthcare Industry Technology Industry

The value of multiple modalities in IT training

Four reasons why IT training programs should offer a variety of learning options.

By Jim Zimmermann

30 Apr 2018

IT Leadership IT Skills and Training Technology Industry

Make service excellence part of service management

Organizational leadership must work toward a culture of service excellence.

By Nancy Van Elsacker Louisnord

28 Apr 2018

IT Leadership IT Strategy Managed Cloud Services

When and how to get started with deep learning in digital transformation programs

Artificial intelligence is transitioning from an emerging technology to one that more enterprises are piloting and incorporating into their digital transformation programs.

By Isaac Sacolick

28 Apr 2018 5 mins

Artificial Intelligence Digital Transformation Technology Industry

How blockchain can address the two biggest challenges in healthcare IT

The potential for blockchain to improve healthcare operating efficiencies is significant. The recent spate of blockchain initiatives in healthcare has to demonstrate tangible benefits before we can see significant change in adoption levels.

By Paddy Padmanabhan

28 Apr 2018

Emerging Technology Healthcare Industry Technology Industry

Assess before you leap

Organizations are ensuring their enterprise data management initiatives with proper data governance.

By Nancy Couture

27 Apr 2018

Analytics Business Intelligence Data Management

Blockchain for midmarket companies: Identifying use cases

Blockchain can help midmarket companies securely process transactions. The challenge is identifying where to apply the technology.

By Blair Shiver

27 Apr 2018

Blockchain Data Center Emerging Technology

5 enterprise trends that will drive digital transformation

Over the next year, the traditional enterprise will become the intelligent enterprise u2013 able to detect regulatory, technological, market and competitive challenges and proactively turn them into business successes or opportunities.

By Tim Lang

27 Apr 2018

Data Science Digital Transformation Technology Industry

Avoid cat herding: adopt a consistent decision-making process for project management

Once you embrace a simpler, consistent process, youu2019ll reap the rewards in the form of clearer communication and a more decisive culture within your organization and feel greater confidence in your decisions.

By Erik Larson

26 Apr 2018

IT Leadership Project Management Tools