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Is Apple Maps finally better than Google Maps?

Apple Maps has come a very long way from where it started, and it may finally be better than Google Maps. Apple Maps is definitely worth a second look if you haven't seen it in a while.

By Jim Lynch

3 Mar 2016

MacOS iOS iPhone

5 ways ecommerce businesses can improve customer service

Ecommerce and customer experience experts discuss how mobility and younger consumers have changed the nature of online customer service u2013 and how companies have responded.

By Jennifer Lonoff Schiff

3 Mar 2016

CRM Systems E-commerce Software Small and Medium Business

BYOD continues to add challenges for IT leaders

A recent study shows that more workers are turning to personal mobile devices to get work done, but businesses need to consider not only the security threats, but also the effect on company culture.

By Sarah K. White

3 Mar 2016

IT Governance IT Strategy Small and Medium Business

What CIOs need to know about hybrid tablets

As hybrid devices become more popular with consumers, they're starting to find their place in the enterprise. However, there is a lot to consider before you decide to deploy them company-wide.

By Sarah K. White

2 Mar 2016

Apple Small and Medium Business Windows

Why a stylus beats the Apple Pencil for navigating iOS

Yes, you can use the Apple Pencil to navigate iOS but a stylus is still better in some ways. The Apple Pencil still can't access the Control Center or Notification Center, and it can't move forward and backward between web pages in Safari.

By Jim Lynch

1 Mar 2016

Computers and Peripherals iOS iPhone

Facebook’s Canvas a ‘big moment’ for mobile ads

Facebook yesterday announced a new full-screen, mobile ad format called Canvas that's designed to help advertisers engage customers with detailed brand experiences.

By Matt Kapko

27 Feb 2016 5 mins

Facebook Internet Small and Medium Business

Amazon Echo’s 5 best new features

Amazon issues updates for its Echo virtual assistant every week, so its feature set constantly grows. Here are the best new Echo updates from the past few months.

By James A. Martin

26 Feb 2016 4 mins

Computers and Peripherals Consumer Electronics Mobile Apps

Day One 2 customer revolt opens the door for competitors

The journaling app Day One 2 has some very angry customers right now because of the removal of iCloud and DropBox syncing, and that opens the door for a competitor to swoop in and steal some of them away.

By Jim Lynch

26 Feb 2016

Computers and Peripherals iOS iPhone

The iPad Pro should have been called the iPad Plus

Apple goofed by stressing professional uses for the iPad Pro instead of simply emphasizing that it's the best iPad ever. And some folks probably won't buy the iPad Pro because of its name.

By Jim Lynch

25 Feb 2016 5 mins

Computers and Peripherals Small and Medium Business iOS

Apple, Google, Samsung and others betting on mobile payments

While itu2019s not clear yet which of the many mobile payment systems currently available today will be around for the long haul, thereu2019s no doubt that paying for goods and services with your phone will quickly replace traditional credit cards an

By Sharon Goldman

25 Feb 2016

Mobile Payment Systems Small and Medium Business