Opinion

Reducing employee turnover by engaging your workforce

Involuntary attrition is the silent killer of organizational productivity. Here is a common sense approach to minimize it.

Why CIOs must co-lead CX, customer experience

CX leaders agree that for enterprises to compete with digital disruptors, CIOs must step-up to become a true co-leader of the customer experience process.

Managed services and strategic outcomes

IT departments utilize managed services to reinvent themselves, regain control over their technology infrastructure, and refocus their efforts on achieving strategic goals.

Meeting the demands of a mobile workforce

Not long ago, rising demands of the millennial workforceu2019 use of personal mobile devices to access company data fostered widespread Bring Your Own Device (BYOD) policies. Today, the tide is shifting.

How much does Alexa really know, and why should you care?

As exciting as it is that brands are finding news ways to connect with people, doing so unleashes a myriad of new security concerns.

Cyber starts with skilled workers

Simply put, we don’t have enough cybersecurity pros to help keep us safe in the first place, and more swiftly mitigate the aftermath of these attacks.

3 steps to reduce bias

This discussion suggests we need to change behavior across three dimensions: Have To, Ought To and Want To in order to reduce the effect of gender bias on decision making.

APIs, ecosystems, and the democratization of machine intelligence

Business leaders should stop thinking of machine intelligence in theoretical terms and start thinking of it as a force ready to be embedded in countless aspects of daily life.

3 steps to create a digital banking relationship center

The digital banking relationship center is at the heart of todayu2019s digital bank, and CIOs can help improve the digital banking customer experience by taking three steps

A comprehensive guide to A/B testing

How showcasing two or more different versions of product to different users with A/B testing.

Blockchain: what is it good for, in real-world IT?

How will IT departments leverage blockchain technology to solve long standing IT challenges?

CIO Quick Takes: How IT leaders employ agile and DevOps for strategic advantage

IT leaders reveal their unique strategies to harness the power of these process-driven methodologiesrnrn

Can ‘things’ be social?

What will be the impact of IoT and AI to the customer experience, today and tomorrow?

The dos and don’ts of data lakes

What’s needed to ensure CIOs establish valued data lakes…instead of unvalued data swamps.

Human liability in security

You can buy all of the best firewalls and tools but are you making the same level of investment on educating your workforce.

Automation technologies, robotics and artificial intelligence in the workforce

Automation has already started to reshape every company’s workforce, including yours.

Seven secrets of CIO success as taught by the CIO 100

What can we learn from the top CIOs in the UK?

Hire thinkers, not groupthinkers

There is a worrying groupthink u2013 and groupthink is pretty much the same as non-think u2013 in some IT circles today. For example, waterfall, on-premises hardware and ERP tend to be seen as u201cbadu201d while agile and AI are u201cgood.u201d But

Recommended summer reading: 15 books to inspire business and leadership acumen

A list of memorable books filled with lessons about technology, business and leadership.

IT faces conflicts in realities of digital world

Committing to digital requires also rethinking the legacy environment.

3 vanity KPIs tech marketers must stop obsessing over

In this age of u201cbig data,u201d marketing metrics can be both a blessing and a curse.

Who’s driving digital transformation? Who should be?

Businesses overwhelmingly expect their industries to be disrupted by digital trends. Innovative IT departments should take the lead in helping them make data-based decisions.

CIO Career Coach: Create an IT investment culture

Learn how to turn your IT consumers into IT investors

Are IT certifications worth it?

When it comes to certifications in the tech industry, who cares about them more: employers or workers?

The ‘A’ in AI needs to be for accountability

Imitation is the sincerest form of flattery

Imitation is the sincerest form of flattery u2013 but it isnu2019t effective PR and marketing.

The product owner is king

u201cWhat if we found ourselves building something that nobody wanted? In that case what did it matter if we did it on time and on budget?u201d u2014Eric Ries

Focusing on professional development

In a market where top talents are hard to find, CIOs and CTOs must develop and implement specific strategic programs for employee professional development.

Can data governance be agile?

Many organizations are now recognizing the need for data governance but are still struggling with the right way to structure it. A good approach is u2013 be agile!

AI as a way to overcome cognitive bias in physicians

Clinical judgement by physicians is often clouded by certain cognitive biases. AI holds the promise of being able to overcome these biases and deliver medical recommendations that are consistent and more accurate than is seen currently.