Opinion

How Nebraska successfully consolidated state IT services

Ed Toner, CIO of the state of Nebraska deployed ITSM to consolidate state IT services and improve quality while reducing costs and risk.

The growing impact of artificial intelligence on workplace collaboration

Digital workplace technologies and strategies are making enterprises more conversational and smarter.

Has outsourcing lost its strategic relevance?

Global leader of ISG’s Digital and Emerging Technology businesses, Steven Hall, explores the strategic positioning of outsourcing.

Since when did BA stand for bloomin’ amazing?

Accelerating Organizational Velocity through a Data Center Autopilot

In my last post, I talked about the idea of software-defined databases u2013 what we’re beginning to see called Elastic SQL databases. In this post, we’ll talk about the ramifications such an innovation would have.

Got big data? Go public cloud or go home.

By 2020, firms that are not fully leveraging the public cloud for big data analytics will be hard-pressed to keep the pace set by digital leaders that innovate with emerging technology faster than their competitors.

Why AI is crucial to cyber security

Threat detection is certainly a main focus of today’s AI and machine learning technology push. Not only can it monitor human behavior, it can detect things that aren’t quite right and sound an alert.

The rise and rise of the IT chief of staff

As CIOs play a larger role in digitization, the IT chief of staff is fast becoming indispensable.

Robots aren’t coming – they’re already here

Robotics and AI are presenting technologists with an opportunity to have a Steve Jobs moment.

Telecom cost control – how to get the most savings for the least amount of effort and risk

What’s the easiest and fastest way to reduce telecom costs?

How big data is disrupting education

Disruption by data: Education

Digital transformation-driven productivity

Don’t underestimate the incredible power of DX turned inward, toward enhancing internal organizational productivity.

Digital Ecosystems: Do Not Do It Alone!

Digital ecosystem strategies allow companies to leverage their strengths and pursue network effects u2013 but to make it all work, enterprises must embrace a simple mantra: “Don’t do it alone!”

When it comes to digital, one style of C-suite doesn’t fit all

As emerging technology gets increasingly complex, companies now need u2013 more than ever u2013 someone capable of integrating emerging tech into the business.

CIO Career Coach: Rethink shadow IT

Many CIOs now share the control of technology with their business partners

IBM, Lenovo and Cisco take top marks in server reliability

Oracle continues to disappoint managers dealing with aging hardware and looking for greater reliability, support and uptime.

How DevOps changes the delivery of IT functions

The business construct of digital business models changes the value of labor arbitrage-based third-party service contracts

No shortcuts! Do cloud requirements discovery right

The discovery phase is the weakest part of any cloud project, but getting it wrong can cost you dearly.

Rethinking Disruption: Who Are You Competing Against?

Michael Frendo of Polycom takes a look at the world of competition. Why your competitors could actually be partners.

Trailblazers: Notes from the new data frontier

Trailblazers have to overcome obstacles, both old and new, as they navigate new terrain. And their reward for choosing to pioneer, rather than follow, gives them a first-mover advantage.

Follow the ‘no scroll’ rule with email

Here are some rules to follow when using email to communicate at work. Rule No. 1: Be concise; email messages should fit on a single screen.

Two ITIL processes that will protect your existence

Why have many organizations implemented only four or five of the 26 defined IT infrastructure library (ITIL) 2011 best-practice processes given the strength and magnitude of guidance in the ITIL IT service life cycle?

Finance disrupted, tech it or leave it

Stay out of security breach headlines: 3 things that must be addressed in your cloud agreement

If done correctly and with the proper level of insight, there are ways to mitigate the risks associated with such breaches.

CFO or CEO: To whom should IT report?

CIOs must build solid business cases for IT investments

Why chatbots may be the glue that holds IoT together

Data center automation and the software-defined database

Cloud data centers are not static environments, pre-provisioned to run a known, finite set of workloads to support predictable demand. They are highly dynamic environments in which everything is changing all the time. At scale. Which makes automatio

The New York Times is winning at digital

The NYT just released a blockbuster earnings report attributable heavily to their digital transformation. Insiders share the five key secrets to their surprising success.

How CIOs can help close the gender-equity gap

Digital fluency, career mentorship, and technical immersion can help close the pay gap between women and men. Here’s what you can do to improve the workplace of the future.

H-1Bs were never the answer

Enterprises must adopt non-traditional sourcing methods to reduce the tech talent shortage