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Microsoft is attempting to break down the barriers to business intelligence with Power BI for Office 365, which is designed to let companies gain new insights by tapping both structured and unstructured and internal and external data.
The iPhone has become a battleground for a number of popular mobile app categories. In addition to Apple's own native apps, there is an ecosystem of third-party apps--all fighting for a place on your iPhone.
Hotwire updated its iOS app to support iPad displays, and it works well, according to CIO.com blogger James A. Martin. But Hotwire is just one of many iOS and Android apps that can help reduce hotel costs.
There are many ways to connect with customers, but which ways are the most effective? Business owners and managers as well as customer relationship experts share their tips on how and where to best engage with existing and prospective customers.rn
Business intelligence experts and IT executives share their tips on how BI software can improve your bottom line and make your organization more efficient.
The root causes of the worst customer service and support problems usually stem from bad decisions and sloppy actions in upstream departments. These poor choices make it all too easy for otherwise-innocent service reps to make a bad situation worse.
CIOs use their unique position--which allows them to see the broad array of interactions among employees, customers and business partners--u2029to streamline business processes and make their companies more competitive
Kirsten Lynch, CMO at Vail Resorts, says her partnership with the CIO leads to better guest experiences.
Headlines scream about tainted food, drug shortages and untraceable guns. Part of the problem is that inadequate technologies and data silos make it tough to trace problems back to their source.
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