Latest from todayMake service excellence part of service managementOrganizational leadership must work toward a culture of service excellence.By Nancy Van Elsacker Louisnord28 Apr 2018IT LeadershipIT StrategyManaged Cloud Services When and how to get started with deep learning in digital transformation programsBy Isaac Sacolick28 Apr 20185 minsArtificial IntelligenceDigital TransformationTechnology Industry How blockchain can address the two biggest challenges in healthcare ITBy Paddy Padmanabhan28 Apr 2018Emerging TechnologyHealthcare IndustryTechnology IndustryAssess before you leapBy Nancy Couture 27 Apr 2018AnalyticsBusiness IntelligenceData Management Blockchain for midmarket companies: Identifying use casesBy Blair Shiver 27 Apr 2018BlockchainData CenterEmerging Technology 5 enterprise trends that will drive digital transformationBy Tim Lang 27 Apr 2018Data ScienceDigital TransformationTechnology Industry Avoid cat herding: adopt a consistent decision-making process for project managementBy Erik Larson 26 Apr 2018IT LeadershipProject Management Tools Why CFOs (and CIOs) are finally embracing cloud ERPBy Barbara Darrow 26 Apr 2018Cloud ComputingERP SystemsIT Strategy Toys 'R' Us shopper data insights can give toy makers and retailers an advantageBy Gladys Kong 25 Apr 2018AnalyticsData ScienceRetail Industry The Amazon Outage in Perspective: Failure Is Inevitable, So Manage Risk The most recent Amazon Web Services outage left customers (and rival cloud providers) blaming Amazon. Instead, CIO.com columnist Bernard Golden says, everyone needs to accept that cloud computing is not immune to failure. Fortunately, a key advantage By Bernard Golden 2 Nov 2012 8 mins Enterprise Architecture SaaS Virtualization New Pandora iOS App Proves It’s a Service Worth Saving Rumors of a new streaming-music service from Apple ramped up last week, and such a service could deal a significant blow to popular music-service Pandora. CIO.com blogger James A. Martin explains why he loves Pandora and details some cool new feature By James A. Martin 1 Nov 2012 3 mins iPhone How to Spot Fake Disaster Photos (and Other Lessons from Hurricane Sandy) CIO.com blogger Constantine von Hoffman shares lessons he learned from Hurricane Sandy, including tips on how to spot a fake disaster picture; why media outlets shouldn’t report on information posted to random message boards; and why intentionally pa By Constantine von Hoffman 1 Nov 2012 2 mins Security StarTech Hard Drive Enclosure Password Protects Encrypted Data The StarTech Encrypted Hard Drive Enclosure offers top-notch performance and secure data encryption, and it has a touch pad for typing passwords to protect sensitive data. By Paul Mah 1 Nov 2012 3 mins Computers and Peripherals Is Apple Getting Soft? Apple ousts Steve Jobs protégé Scott Forstall. Will Apple’s risk-taking and innovation go with him? By Tom Kaneshige 31 Oct 2012 3 mins Computers and Peripherals Innovation iPhone Windows 8, Microsoft Surface, iPad Mini Reshuffle Tablet Deck After a whirlwind of a week that announced new iPads and Windows 8, the tablet market is now a different beast with more choices for consumers and businesses. CIO.com’s Shane O’Neill went on NECN to discuss the evolving tablet space (video). By Shane O'Neill 30 Oct 2012 2 mins Small and Medium Business Smartphones Windows 4 Mobile Apps to Help Track Hurricane Sandy and Stay Safe As the massive storm Sandy bears down on the American east coast, CIO.com blogger James A. Martin spotlights a few hurricane-tracking and emergency/safety apps for iOS, Android and BlackBerry devices. By James A. Martin 30 Oct 2012 2 mins Smartphones iPhone Microsoft’s Surface RT Is Worth a Look It’s not the iPad, but Microsoft’s new tablet will actually help you get work done with great design, a real keyboard that doubles as a screen cover, and a free copy of Office Home and Student 2013 RT. By Bill Snyder 30 Oct 2012 4 mins Computers and Peripherals Small and Medium Business Windows Jabra Extreme2 Bluetooth Headset is Sleek, Comfortable and Affordable The Jabra Extreme2 Bluetooth headset is a comfortable, advanced earpiece that is available for the reasonable price of $80. By Paul Mah 30 Oct 2012 2 mins Computers and Peripherals Smartphones Google Nexus 4 Gets Official; Nexus 7 32GB $249 on Walmart.com; ‘Nexus 10’ Images, Video (UPDATED) Google cancelled its scheduled New York press event due to Hurricane Sandy, but it still announced the new Nexus 4 phone. More details on its 32GB Nexus 7 and the new Nexus 10 tablet also leaked ahead of their official unveilings. By Al Sacco 30 Oct 2012 2 mins Computers and Peripherals Small and Medium Business Smartphones ColorWare’s Custom-Color iPhone 5 Costs a Cool $1700 Want a custom-color iPhone 5? Got $1700? ColorWare will be glad to help you out. By Al Sacco 30 Oct 2012 1 min Small and Medium Business Smartphones iPhone Circa iOS App is the Future of Reading News A new app for iPhone and iPod touch does a fantastic job of curating and delivering the latest news headlines in an easily digestible format, according to CIO.com blogger James A. Martin. By James A. Martin 27 Oct 2012 2 mins iPhone Logitech Harmony Touch is the Ultimate Universal Remote Control The Logitech Harmony Touch lets you say goodbye to the multiple remote controls you use to power up your home entertainment system. Unfortunately, it’s not cheap. By Paul Mah 27 Oct 2012 3 mins Computers and Peripherals If You Worked at Facebook, Would You Cash In on Monday? Silicon Valley will welcome a new batch of millionaires on Monday when Facebook’s stock is eligible for sale. Will employees sell or look to get even richer by waiting for the social networks stock to recover? By Kristin Burnham 27 Oct 2012 1 min Facebook Social Networking Apps The Real-Life Bad, Bad Leroy Brown (and More Cybersecurity News) This week’s IT security news roundup has stories on a real-life bad, bad Leroy Brown; a Barnes & Noble data breach; Facebook’s refusal to remove a page with the license-plate numbers of unmarked police vehicles; and more. By Constantine von Hoffman 27 Oct 2012 4 mins Cybercrime Data Breach Malware Irony Alert: Nigeria Increasingly Targeted by Cyber Criminals Nigeria, a nation that is home to an endless supply of bankers, princes and businessmen who all need your help accessing their funds, is now a major target for cyber criminals, according to Symantec. By Constantine von Hoffman 27 Oct 2012 3 mins Cybercrime Security Jabra Solemate is a Rugged Portable Speaker That Packs an Audio Punch Jabra’s Solemate portable Bluetooth speaker not only sounds good, but its rugged exterior makes it perfect for use outdoors at the beach or while camping. By Paul Mah 26 Oct 2012 2 mins Computers and Peripherals Mobile Small and Medium Business Windows 8 Launch: Live Blog By Shane O'Neill 26 Oct 2012 1 min Computers and Peripherals Small and Medium Business Windows Google ‘Nexus 4’ Smartphone by LG: More Purported Images, Details A U.K. electronics retailer listed Google’s new “Nexus 4” smartphone for sale online, along with Nexus 4 details and technical specifications. But Google isn’t expected to officially announce the device until next week. By Al Sacco 26 Oct 2012 2 mins Data Center Small and Medium Business Smartphones Offline-Online Convergence Is Shaking Up the Retail Sector CIOs are at the center of the ‘omnichannel retail’ revolution, where the customer expects the same great shopping experience whether the venue is a store, website, smartphone or tablet, says CIO Editor in Chief Maryfran Johnson. By Maryfran Johnson 26 Oct 2012 3 mins CRM Systems Retail Industry CIOs Must Face the Talent Challenge The IT talent wars are intensifying. IDG Enterprise CEO Michael Friedenberg identifes several approaches that CIOs are using to attract and nurture top talent. By Michael Friedenberg 26 Oct 2012 2 mins IT Leadership Windows RT Is More Important Than You Think Despite poor branding and confusion about the difference between Windows 8 and Windows RT, the tablet-only RT might be exactly what Microsoft needs to stay alive against Apple and Google in the post-PC era. By Shane O'Neill 25 Oct 2012 3 mins Computers and Peripherals Small and Medium Business Windows Colorspace UDMA2 Storage Device is an Invaluable Tool for Photographers The Colorspace UDMA2 is a battery-powered storage gadget that lets you quickly and easily backup files stored on memory cards. By Paul Mah 25 Oct 2012 2 mins Computers and Peripherals Wi-Fi Verizon Report on Data Breaches is a Depressing Page Turner It’s becoming easier and easier for the Bad Guys to access organizations’ sensitive data because many companies fail to use simple safeguards, according to a report from Verizon Business. Most data breaches also take weeks or longer to discover, the By Constantine von Hoffman 25 Oct 2012 2 mins Cybercrime Security iPad Mini Apps: What to Expect Apples hardware is always great looking and a pleasure to use, but its really the software that makes iPad special. CIO.com blogger James A. Martin says fans of e-books and games will be particularly delighted with Apple’s new, smaller iP By James A. Martin 25 Oct 2012 3 mins Computers and Peripherals Windows 8 Is Launching? Time to Go Buy a Windows 7 PC Windows 8 PCs will flood the market early next week, but you’ll save money and avoid a lot of aggravation by buying a Windows 7 PC now. By Bill Snyder 25 Oct 2012 4 mins Computers and Peripherals Small and Medium Business Windows Does Facebooks Survey Mean It Really Does Care About You? A notification on users’ Facebook pages asks them to take a survey about the social network’s user experience. Does this mean Facebook is finally focusing on what users want? By Kristin Burnham 24 Oct 2012 2 mins Facebook Social Networking Apps As Mobile Grows, So Does Cloud Computing As PC sales decline and smartphone and tablet sales climb, the world of computing is poised for a dramatic shift. While mobile users do, in fact, ‘compute’ with their devices, application data and functionality actually reside in the cloud. To accomm By Bernard Golden 24 Oct 2012 7 mins Internet of Things Smartphones Virtualization 3 Things You Need to Know About Windows 8, Windows RT and Microsoft-Tablet Apps Confused about Windows 8? Youre not alone. Heres a quick guide on what to expect from Microsofts new operating systems, as well as which OS is best suited for you. By James A. Martin 23 Oct 2012 3 mins Computers and Peripherals Small and Medium Business Windows Obama and Romney are Neck and Neck…in the Malware Race Thanks to a new malicious email claiming to be from CNN, Mitt Romney and President Obama are now equally popular targets for hackers looking to distribute malware to unsuspecting victims. By Constantine von Hoffman 23 Oct 2012 2 mins Malware Mobile Security Phishing 1…242243244245246247248249250…412 Show me moreLatestArticlesPodcastsVideos opinion The new value architecture of the AI-native SaaS era By Malinda Gentry and Harvind Raman23 Jul 20269 mins BudgetingPricingSaaS opinion Stop asking AI nicely: Here’s how to get work-ready results every time By Archana Choudhary23 Jul 20265 mins Artificial IntelligenceEnterprise Applications feature 7 CRM trends for 2026: AI brings decisive action to customer workflows By Neal Weinberg23 Jul 20269 mins CRM SystemsIT StrategyTechnology Industry podcast The Foundation First – ING's Global CIO on Why AI Pilots Fail to Scale By Estelle Quek22 Jul 202625 mins BankingCIOFinancial Services Industry podcast Niraj Bhatt on Innovation, AI, and Modern Technology Leadership 21 Jul 202613 mins Innovation podcast Human in the Lead – CEO of Accenture Southeast Asia on Trust, Accountability and Responsible AI By Estelle Quek13 Jul 202652 mins CEOCIO Leadership LiveChange Management video From complexity to clarity: Simplifying multi-cloud with Tata Communications 23 Jul 202618 mins Cloud ComputingCloud ManagementMulticloud video The Foundation First – ING's Global CIO on Why AI Pilots Fail to Scale By Estelle Quek22 Jul 202625 mins BankingCIO Leadership LiveFinancial Services Industry video Niraj Bhatt on Innovation, AI, and Modern Technology Leadership 21 Jul 202613 mins Innovation