Dell, famous for its direct-to-consumer sales model leveraging the Web, has signed an agreement with Costco to put older model desktops and laptops on the discount chain’s shelves, as reported in today’s Wall Street Journal. But Dell spokesman Mike Maher says Dell is not experimenting with a return to retail-sales outlets, which it left in the early 1990s in favor of direct telephone and Web sales.However, Dell’s U.S. consumer business has been struggling lately, and it’s recently laid off about 1,000 American employees. A model is just a model, after all, but a sale is a sale. –David Rosenbaum Related content feature 6 generative AI hazards IT leaders should avoid The opportunities to use generative AI will greatly vary for each organization, but the ways it can go wrong are turning out to be fairly universal. By Mary Branscombe Dec 06, 2023 11 mins CIO CIO CIO interview Delivering value through IT at Village Roadshow During a recent CIO Leadership Live session, Michael Fagan, chief transformation officer of Australian cinema and theme park company Village Roadshow, spoke with CIO’s editor in chief for APAC Cathy O'Sullivan about delivering value, colla By CIO staff Dec 06, 2023 8 mins CIO CIO Leadership Live Change Management feature DS Smith sets a single-cloud agenda for sustainability The British packaging manufacturer has launched an AWS-centric digital transformation aimed at better leveraging data for more productive business outcomes — including reduced impact on the environment. By Paula Rooney Dec 06, 2023 7 mins Amazon Web Services Digital Transformation Cloud Computing news UAE businesses have AI regulation as a top priority By Andrea Benito Dec 06, 2023 3 mins Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe