A digital dashboard supplies Toyota's business executives with vital statistics about IT. As one of many pain points, the Toyota Value Action Program team identified a strong need for metrics, since there were no formal metrics processes within IS. So Deborah West, who became the metrics business manager during the restructuring, developed a digital dashboard that now illustrates four key areas of the health of Toyota Motor Sales’ IS: new investments (project scope, time line, budget and quality), operational performance (how IS is doing on day-to-day activities), financial performance (monthly burn rate of dollars) and workforce management (HR and people aspects). Every metric, however, is specially tailored to the business and put into terms the business understands. The online dashboard is available to all managers, and numbers are updated monthly. “The divisional information officers work with the business managers to help them understand what they are spending their money on,” West says. Another Web-based tool, called Management Financial Reporting, also allows the business to see graphical trend reports on IS projects, forecast reports, variances in IS department costs, fiscal year budgeting reports as well as other financial data on IS department activities. Related content opinion Website spoofing: risks, threats, and mitigation strategies for CIOs In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them. By Yash Mehta Dec 01, 2023 5 mins CIO Cyberattacks Security brandpost Sponsored by Catchpoint Systems Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe