I’m never going to ride this train again. That’s what I was thinking as I rode from Chicago to my home in Cary, Ill., around 3:30 on Tuesday, Jan. 27, 2004. I’d just lost my job, and I was dizzy. I sat brooding by the window. I barely noticed anyone getting on and off as the train made its stops. No one sat next to me. I wouldn’t have sat next to me. I’d been blindsided. I had had one of my regular meetings with the global CIO of Publicis, Bill Jenks, to whom I reported, scheduled for three that afternoon. [Leo Burnett is a division of Publicis.] We were going to discuss IT strategy. When Bill swung by my office and said, Let’s talk with Linda [Wolf, CEO of Leo Burnett], I wasn’t suspicious. But when I walked into Linda’s office and saw the corporate attorney, John Spitzig, sitting on Linda’s red upholstered couch, I knew I was going to be released. John was always there when people lost their jobs. At that point, all I could focus on was a painting Linda had on her wall: a circus showgirl getting knives thrown at her. I felt as if the daggers that had missed her were hitting me. On the train, I tried to make sense of things. Bill and Linda had explained hastily that the management team at Publicis was restructuring, and I was the first of several CIOs in the company who would lose their jobs. The plan might have made sense to the executives who conceived it. But all I could think was that I had worked hard to build a high-quality, top performing team, and now I was getting laid off for it. Resentment gave way to self-pity. As I looked out the train’s window, I saw my reflection and wondered who I was. We shouldn’t define ourselves by what we do, but we can’t help it. I had been CIO of Leo Burnett; now that was gone. When I got off the train, my thoughts moved to my wife, my 9-year-old and 12-year-old daughters, and my 7-year-old son. I wasn’t too worried about their immediate welfare because I got a fair severance package, but I didn’t want them to worry. I was suddenly nostalgic for the four years we had spent working for Publicis in Germany, before I was transferred to Leo Burnett. My wife and I had made an effort then to spend time together as a family. It made us strong. And I took comfort in thinking about that strength, which I owed in part to the time I spent in Europe on behalf of the company that had just fired me, as I found my way home. —As told to Meridith Levinson Related content feature 13 essential skills for accelerating digital transformation IT leaders too often find themselves behind on business-critical transformation efforts due to gaps in the technical, leadership, and business skills necessary to execute and drive change. By Stephanie Overby Jun 05, 2023 12 mins Digital Transformation IT Skills tip 3 things CIOs must do now to accurately hit net-zero targets More than a third of the world’s largest companies are making their net-zero targets public, yet nearly all will fail to hit them if they don’t double the pace of emissions reduction by 2030. This puts leading executives, CIOs in particul By Diana Bersohn and Mauricio Bermudez-Neubauer Jun 05, 2023 5 mins CIO Accenture Emerging Technology case study Merck Life Sciences banks on RPA to streamline regulatory compliance Automated bots assisted in compliance, thereby enabling the company to increase revenue and save precious human hours, freeing up staff for higher-level tasks. By Yashvendra Singh Jun 05, 2023 5 mins Digital Transformation Robotic Process Automation feature Expedia poised to take flight with generative AI CTO Rathi Murthy sees the online travel service’s vast troves of data and AI expertise fueling a two-pronged transformation strategy aimed at growing the company by bringing more of the travel industry online. By Paula Rooney Jun 02, 2023 7 mins Travel and Hospitality Industry Digital Transformation Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe