CXO Outlook

Leadership: Three CIOs Come Up With the Rules Of IT

The Right Way to Say “No” in Business: Reader Q&A

Alignment: The Business of IT Is Business

Aligning IT with the business is not at all about "managing expectations."

Tips for Successful Customer Segmentation

Start with the basics of customer segmentation.

Big Data Solutions Inside

Future Urban Sustainability Outsidern

The Right Way to Use Business Analytics

Outsource Processes, Don’t Abandon Them

MIT Report: Achieving Sustainable Value From Outsourcing

Simple Successful Outsourcing

CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome.

Quish announces her resignation from US Can