Vendors and Providers

Oracle’s July update fixes ten 10.0 vulnerabilities in Fusion Middleware

The record number of fixes in this quarter’s Critical Patch Update cover 32 product families.

By Anirban Ghoshal

Jul 22, 20266 mins

DatabasesOracle DatabaseRelational Databases

Articles

AI is paying off, but governance is lagging behind

Despite investments running into the millions, many companies lack control over agentic AI, according to a new study commissioned by SAP.

By Manfred Bremmer

Jul 15, 2026 14 mins

ERP SystemsGenerative AISAP

5 ways for CIOs to avoid AI bill shock

The next FinOps challenge isn’t just tracking AI spend, but understanding which workflows create it, how agents amplify it, and whether the business value justifies the cost.

By Pat Brans

Jul 15, 2026 9 mins

C-SuiteCIOFinance and Accounting Systems

Your service vendors are being rebuilt around AI

The “pay for outcomes” deal is a risk transfer unless you can govern it.

By Serge Tkach

Jul 14, 2026 8 mins

Artificial IntelligenceIT ManagementVendor Management

Where Meta's WhatsApp agent can actually win

Meta can't beat Amazon at shipping physical goods, but its new WhatsApp AI agent is an absolute game-changer for booking appointments and local services.

By Andrew Filev

Jul 14, 2026 7 mins

Amazon.comE-commerce ServicesRetail Industry

Adapting to the future workplace with modern print technology

Stay ahead of the curve and maximise return on investment with print technology that’s intelligent, robust and responsible

By Canon

Jan 13, 2026 4 mins

CanonVendors and Providers

IBM grows mainframe family with rack, frame models targeting AI, hybrid clouds

The z17 and LinuxONE Rockhopper offer power and security in small, customizable packages.

By Michael Cooney

Jul 10, 2026 6 mins

High-Performance ComputingIBMMainframes

SAP concedes to EU, freeing CIOs from expensive support shackles

Under pressure from the European Commission, SAP is opening up its support and licensing policies for on-premises customers — but user group representatives warn that 2027 will bring difficult decisions for SAP customers.

By Manfred Bremmer

Jul 10, 2026 11 mins

ERP SystemsEnterprise ApplicationsSAP

Microsoft bets that enterprise AI needs engineers, not bigger sales teams

As the company trims thousands of jobs, it’s also investing in embedded engineering teams; CIOs should expect this shift to reshape customer support, implementation, and partner engagement.

By Taryn Plumb

Jul 6, 2026 6 mins

BusinessEnterpriseMarkets

Unpacking Workday’s agentic AI pricing model

Agentic AI is giving CIOs more to think about when budgeting, and making it harder to gain full visibility into AI operating costs.

By Lynn Greiner

Jul 3, 2026 6 mins

BudgetPricingShopping

Cisco’s in-house AI assistant is a jack of all trades

The company has headed off shadow AI use by providing employees with an ever-evolving, multi-use tool that, from coding copilot to HR assistant, saves employees several hours of work each week.

By Grant Gross

Jul 3, 2026 6 mins

Artificial IntelligenceCIO 100Cisco Systems

SAP cuts hiring and travel to fund AI

The move follows a top-level shakeup this week that moves control of AI development closer to the CEO.

By Lynn Greiner

Jul 3, 2026 4 mins

Artificial IntelligenceERP SystemsSAP

Microsoft and Amazon devote billions of dollars to thousands of FDEs

The tech giants will embed their engineers directly into customer teams, challenging decades of dominance by systems integrators in enterprise technology deployments.

By Taryn Plumb

Jul 2, 2026 7 mins

Amazon Web ServicesIaaSMicrosoft

How AI automation is reshaping the IT leadership pipeline

As companies move to automate entry-level and routine work, businesses face questions about the pathway to IT leadership, and how to balance AI automation with early-talent training and upskilling to ensure a future pool of IT talent.

By Sarah White

Jul 2, 2026 6 mins

Build AutomationC-SuiteDevops