Vendors and Providers

SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAPu2019s wealth of enterprise data and recent acquisitions to help customers improve key business processes.

SAP brings new tools and modularity to Rise

SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.

AAA automates road service scheduling

AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAAu2019s best fix yet.

SAP steps back from S/4HANA-on-Azure preference

Microsoftu2019s Azure will no longer be SAPu2019s preferred cloud platform u2014 although SAP executives say the companiesu2019 Embrace partnership remains strong.

Cutting through the Software License Jungle: Be Safe and Don’t Pay More Than Needed

With Viva, Microsoft aims to augment the employee experience

Microsoft wants employees to spend more time in its enterprise applications. Whether users will want to do so remains to be seen.

ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

How Intel IT helped create $1.6B in business value during the pandemic

Intel boosted business value while preserving chip foundry operations during the COVID-19 pandemic. Hereu2019s how CIO Archie Deskus executed her transformation.

What CIOs can expect from IBM’s managed infrastructure spinoff

Later this year, IBM will spin out its managed infrastructure services operations, pitching for new business in fields such as cloud reversibility and data management.

10 key Microsoft Ignite takeaways for CIOs

Itu2019s barely five months since the last Ignite conference, but Microsoft still had a lot to share about innovations in AI, IoT, and communication.